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About the Role

We are seeking a passionate, driven, and results-oriented General Manager to manage our Japan office. This role involves managing key client relationships, creating buy-in, and cultivating broader relationships for new opportunities. The General Manager will oversee country-level activities including P&L, team management, and daily operations, acting as the client's representative with our telco partner.

Responsibilities

• Develop and execute a key account management plan aligned with organizational strategy, ensuring stakeholder buy-in and supporting product adoption.
• Establish scalable infrastructure and tools to monitor execution and strategic objective alignment.
• Strengthen relationships with key partners, including telecom operators and regulators, to drive growth and ensure smooth operations.
• Build and lead a high-performing team, setting goals, and providing coaching and feedback.
• Collaborate with founders and the leadership team in Singapore to foster relationships, ensure business alignment, and manage resources effectively.

Requirements

• Minimum 8 years of Country-level General Management experience with operational experience in Japan at the C/C-1 level.
• Minimum 10 years of experience in the consumer brand industry (SaaS/Internet/Technology/Telecommunications preferred), with familiarity with the Japanese market's regulatory and competitive landscape.
• Proven track record of building and scaling a business, ideally from inception to $100M revenue, within a B2C digital startup or high-growth environment, managing teams of 30+.
• Experience in ensuring service levels exceed key B2B relationship expectations.
• Proficiency in P&L management, sales and marketing, or business development.
• Strong digital mindset, entrepreneurial spirit, and resilience to overcome obstacles.
• Ability to work and communicate effectively within Japanese and multinational companies.

Skills

• Key Account Management
• Strategic Planning
• Stakeholder Management
• Team Leadership
• P&L Management
• Sales
• Marketing
• Business Development
• Digital Mindset
• Entrepreneurial Spirit
• Cross-cultural Communication

Location

• Japan

Work Type

• Full-time

Experience Level

• 8+ years General Management
• 10+ years industry experience

About the Company

• A fast-scaling, technology-led business operating across telecoms, digital platforms, and SaaS-enabled services.
• Expanding internationally from Singapore to markets including Australia, Taiwan, Indonesia, and Japan.