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About the Role

Lead the function responsible for partner onboarding and growth, partner retention, media mix & revenue, and co-branded marketing. This is a hands-on leadership role managing strategic accounts and developing a team, sitting on the Australian Leadership Team and collaborating with Partnerships, Marketing, Product, and Operations.

Responsibilities

• Build and deepen executive-level relationships with strategic partners, influencing long-term commercial outcomes and driving retention and lifetime value.
• Lead MBRs and QBRs with key accounts, ensuring alignment on annual marketing plans and delivery against jointly agreed success metrics.
• Identify partners on affiliate programs that BLC should be working with directly and develop those relationships proactively.
• Own the retail media strategy & promotion function, identifying, pitching, and owning opportunities with brand partners.
• Drive the evolution of partner offers and commercial propositions, identifying opportunities to grow revenue and strengthen our market position.
• Work with Marketing to fill the campaign calendar with relevant partner offers and promotions aligned with partner objectives.
• Support the onboarding of new in-store and online merchant partners, managing the rollout of in-store merchandising assets and campaigns.
• Lead, coach and develop the Account Management team, setting strategy and priorities, building capability, and creating a high-performing culture.
• Monitor team and account performance, report on revenue and KPI outcomes, using insights to inform strategy.

Requirements

• 10+ years in account management, partnerships, or media sales.
• At least 5 years leading high-performing teams.
• Strong commercial track record: managing retention targets, growing partner relationships, and delivering against growth opportunities.
• Experience in Retail Media, advertising, or media campaign delivery is highly regarded.
• Confident influencing and building relationships with senior stakeholders (often CMO, CCO and similar).
• Comfortable balancing strategic thinking with hands-on execution.

Location

• Australia

Work Type

• Hybrid working (3 office/2 home)
• Flexible hours

Experience Level

• 10+ years in account management, partnerships, or media sales
• 5+ years leading high-performing teams

Salary/Compensations

• Competitive salary + a bonus scheme

Benefits

• 24 days of annual leave
• 1 Day Birthday Leave
• 1 Day Moments that Matter Leave
• 1 Day Volunteer Leave
• 10 Days Fertility Treatment Leave
• Paid parental leave
• $1,000 annual contribution towards private health insurance
• $1,000 annual personal development growth fund
• Colleague Referral Bonus
• Casual dress code
• Modern office space + stocked kitchen
• Employee assistance programme (including mental health support)
• Blue Light Card

About the Company

• Blue Light Card's mission is to support and celebrate those who serve communities with unwavering dedication - from emergency services to healthcare, defence, and education sectors.
• Offers exclusive benefits and discounts through partnerships with top brands.
• Founded in the UK in 2008, with over 6 million members globally.
• Launched in Australia in 2022 with a commitment to supporting those who serve.
• A team driving the next chapter of Blue Light Card’s journey, blending purpose with measurable commercial success.