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About the Role

Play a crucial role in ensuring the stability, integrity, and efficient operation of IT services that support core business functions. Configure and maintain job schedules using tools like Autosys. Monitor job performance and respond to failures to meet SLAs. Maintain documentation and runbooks for scheduling processes. Support change management and implement scheduling updates. Cross product support on Investment and Sales tooling for the region. Collaborate cross technology on issue resolution and improving efficiency. Participate in 24/7 support rota and ensure global coverage.

Responsibilities

Configure and maintain job schedules using tools like Autosys.
Monitor job performance and respond to failures to meet SLAs.
Maintain documentation and runbooks for scheduling processes.
Support change management and implement scheduling updates.
Cross product support on Investment and Sales tooling for the region.
Collaborate cross technology on issue resolution and improving efficiency.
Participate in 24/7 support rota and ensure global coverage.

Requirements

A proven track record of working within a global production support Team.
Proficiency in troubleshooting and resolving issues in complex IT environments.
Willingness to drive improvement to process and technology that benefits our clients.
Experience with enterprise scheduling tools and automation, preferably Autosys.
Excellent planning and communication and documentation abilities.
Experience with database management, SQL, and scripting languages.
Familiarity with cloud technologies, cybersecurity principles, and disaster recovery planning.
Excellent communication and interpersonal skills, with the ability to convey technical information to other technology stakeholders.
A commitment to continuous learning and staying updated on the latest industry trends and IT advancements.
Good organizational and planning skills, sets realistic targets and delivers to those targets.
Knowledge of financial markets, financial markets function and the impact of economic figures and national/regional/global events on markets.
Understanding of issues relating to market abuse and anti-money laundering.
You will be expected to understand the regulatory obligations of the firm, and abide by the regulated entity requirements and JHI policies applicable for your role.

Skills

Autosys
SQL
PowerShell
Control-M
Tidal
Stonebranch MFT
Infomatica
ITIL best practices

Location

Hybrid

Work Type

Hybrid working

Experience Level

Global production support Team experience

Education Level

Degree in Computer Science, Information Technology, or related field.

Salary/Compensations

Position may be eligible to receive an annual discretionary bonus award from the profit pool. The profit pool is funded based on Company profits. Individual bonuses are determined based on Company, department, team and individual performance.

Benefits

Hybrid working and reasonable accommodations
Generous Holiday policies
Excellent Health and Wellbeing benefits including corporate membership to ClassPass
Paid volunteer time to step away from your desk and into the community
Support to grow through professional development courses, tuition/qualification reimbursement and more
All-inclusive approach to Diversity, Equity and Inclusion
Maternal/paternal leave benefits and family services
Complimentary subscription to Headspace – the mindfulness app
All employee events including networking opportunities and social activities
Lunch allowance for use within our subsidized onsite canteen
Competitive compensation
Pension/retirement plans

About the Company

A career at Janus Henderson is more than a job, it’s about investing in a brighter future together.
Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world-class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right.
Our Values are key to driving our success, and are at the heart of everything we do: Clients Come First - Always | Execution Supersedes Intention | Together We Win | Diversity Improves Results | Truth Builds Trust

Equal Opportunity

Janus Henderson Investors is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. All applications are subject to background checks.