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About the Role

We are seeking a Storage Group Manager/Assistant Manager to solve critical business problems and deliver value for the future of our business. Our customers trust our products and services for their daily lives.

Responsibilities

• Manage the storage group team
• Oversee storage operations
• Plan and improve administrative operations for storage
• Enhance customer experience in storage operations
• Manage contracts with storage vendors

Requirements

• Practical experience in conservation operations at a life insurance company
• Understanding of storage operations
• Practical experience in planning, operating, and designing business processes for storage
• Team management experience of 10 or more people (for Manager role)
• Experience in business process improvement
• High communication skills to smoothly coordinate across departments
• Basic PC skills (Excel, PowerPoint, etc.)
• Experience in developing operational manuals and training systems
• Project experience, including system renewal, improvement, and implementation

Skills

• Excel
• PowerPoint
• Team Management
• Business Process Improvement
• Communication Skills
• Project Management

Location

• Hatsudai Headquarters, Tokyo

Work Type

• Hybrid
• Full-time

Experience Level

• Manager
• Assistant Manager

Salary/Compensations

• Commensurate with experience and abilities
• Commuting allowance provided
• Variable bonus paid annually

Benefits

• Social insurance (health, pension, employment, workers' compensation)
• Benefit One
• Various training programs (English, Japanese)
• Childcare and nursing care leave systems
• Babysitter support system
• Introduction of wiwiw system (support system for returning to work after childcare leave)
• Retirement plan

About the Company

• Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better.
• Our ambition is to be the most digital, customer-centric global company in our industry.
• We are dedicated to investing in digital innovation and accelerating a sustainable and economically inclusive future.
• We empower employees to learn and grow their careers in a flexible environment where well-being and inclusion are prioritized.
• Recent awards include: 2024 Gallup Exceptional Workplace Award Winner, Manulife Named one of Forbes World’s Best Employers 2023, Best Companies to Work for in Asia 2023, Canada’s Top 100 Employers (2024), Bloomberg’s 2023 Gender-Equality Index.

Equal Opportunity

• Manulife is an Equal Opportunity Employer.
• We embrace diversity and strive to attract, develop and retain a workforce that is as diverse as the customers we serve.
• We foster an inclusive work environment that embraces the strength of cultures and individuals.
• We are committed to fair recruitment, retention, advancement and compensation, and administer all practices and programs without discrimination.
• We prioritize removing barriers to provide equal access to employment.
• A Human Resources representative will work with applicants who request a reasonable accommodation during the application process.