Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Lead the technology experience that enables every Zipster to do their best work, shaping the future of workplace technology, automation and AI across ANZ. Join Zip’s Technology function, responsible for building and maintaining seamless, secure and sustainable platforms that enable customers to shop with confidence and merchant partners to grow their brands. As Senior Manager, Corporate IT, you will lead the function responsible for delivering secure, reliable and modern technology experiences to Zipsters across Australia and New Zealand. This is an opportunity to shape the strategy, operating model and employee technology experience that powers our business every day.

Responsibilities

Develop and deliver the Corporate IT strategy and roadmap, ensuring technology services scale with the needs of a growing business
Lead and inspire a high performing Corporate IT team, creating an environment focused on collaboration, growth and continuous improvement
Own the end to end employee technology experience across IT support, workplace technology, collaboration tools, identity and access management, endpoint management and enterprise applications
Drive automation and AI enabled solutions that improve productivity, streamline processes and enhance the employee experience
Lead technology procurement, vendor management and SaaS governance activities, delivering strong commercial outcomes and operational efficiency
Partner with Security, Engineering, Finance and People & Culture teams to strengthen governance, compliance, resilience and service delivery
Establish meaningful service metrics, reporting and operational standards that improve visibility, accountability and performance
Identify opportunities to modernise systems, optimise technology investments and improve the way Zipsters interact with technology every day

Requirements

10+ years’ experience leading Corporate IT, Workplace Technology, Enterprise Technology or IT Operations functions within a technology, fintech, financial services or similarly complex environment
A track record of leading high performing technology teams and delivering exceptional service, employee experience and operational outcomes
Strong expertise across workplace technology, identity and access management, endpoint management, enterprise applications and IT service management
Experience managing technology procurement, vendor relationships, software licensing and SaaS governance with a focus on commercial value
The ability to influence senior stakeholders and build trusted partnerships across Technology, Security, Finance, People & Culture and broader business teams
Experience balancing customer outcomes, operational excellence, governance and risk management within a fast paced environment
Strong communication skills with the ability to translate technical concepts into practical business outcomes
A mindset that embraces AI and new tools to adapt, learn and grow.
An aptitude for identifying and managing risks.
Our values in your DNA: Customer First, Own It, Stronger Together and Change the Game

Skills

Corporate IT
Workplace technology
IT operations
Identity and access management
Vendor governance
Automation
AI
Endpoint management
Enterprise applications
IT service management
Technology procurement
Vendor management
SaaS governance
Risk management

Location

Sydney

Work Type

Hybrid

Experience Level

Senior
10+ years

Benefits

25 days paid leave annually, including birthday leave and quarterly wellbeing days
16 weeks paid parental leave for primary carers, and 4 weeks for supporting carers
Family support policies including miscarriage bereavement leave and domestic violence leave
Mental health and wellness initiatives, including $299 annual wellbeing allowance, free access for you and family members to our EAP service Sonder, discounted private health insurance and great rates on fitness sessions through ClassPass
2 days paid volunteering leave per year
Access to the Flare Benefits Hub and Novated Leasing for savings across lifestyle, essentials and wellbeing
Fee-free Zip products, and discounts with Zip merchant partners
Team social events, epic offices, free breakfast daily, and weekly free lunches

About the Company

Zip Co Limited (ASX: ZIP) is a digital financial services company, offering innovative, people-centred products that bring customers and merchants together.
Operating in two core markets - Australia and New Zealand (ANZ) and the US, Zip offers point-of-sale credit and digital payment services, connecting millions of customers with its global network of tens of thousands of merchants.
We’re proud to be a values-led business and our values - Customer First, Own it, Stronger Together and Change the Game - guide us in everything we do.

Equal Opportunity

Be a part of a team that reflects the diversity of our customers
We pride ourselves on being a workplace that provides equal opportunities to people of all ages, cultural backgrounds, sexual orientations, gender identities, abilities, veteran status, and everything else that makes you unique.
Equally, we’re committed to ensuring our recruitment processes are accessible and inclusive. Please let us know If there are any adjustments that need to be made to ensure you have a fair and equitable experience.