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About the Role

Partner proactively with Engineering and Product leadership to drive performance and deliver business insights. This role involves leveraging AI tools to enhance HR functions and influence senior leaders.

Responsibilities

• Partner proactively and deeply with the Chief Product Officer and Chief Technology Officer, understanding their delivery model, team dynamics, and metrics to shape the people agenda.
• Actively use AI tools and agentic workflows to surface insights, automate routine work, and elevate deliverables.
• Lead and report on complex employment relations matters, coaching leaders to own them end-to-end.
• Lead on modern award interpretation, contract compliance, and WHS, proactively surfacing risk.
• Challenge leaders constructively, balancing support with the willingness to push back when decisions carry people or business risk, using data and AI-generated insights.
• Leverage people data and analytics to build narratives that drive leadership alignment, using AI to go deeper and faster.
• Own and drive specific value-add HR projects to continuously elevate the people function.
• Act as a change champion, guiding and supporting leaders through change.
• Partner closely with People Ops and Talent Team to deliver a seamless employee experience and contribute to global People initiatives.

Requirements

• 4+ years as an HR Advisor/People/HR Business Partner with a strong HR Generalist foundation.
• Prior SaaS or high-growth tech experience is essential.
• Understanding of how Engineering and Product orgs operate and what drives delivery and team health.
• Working knowledge of Australian employment law, Fair Work, modern award interpretation, and WHS.
• Demonstrated ability to build credibility at a senior level.
• Proven ability to challenge leaders constructively.
• Data fluency; ability to build compelling narratives from people data, increasingly powered by AI.
• Hands-on fluency with AI tools and agentic workflows.
• Ability to drive projects and deliver results across multiple initiatives simultaneously without close supervision.
• Experience coaching leaders through org design and workforce planning.
• Experience coaching leaders through the human implications of building AI-augmented teams.
• Unquestioned integrity, high EQ, and personal maturity.
• Genuine curiosity about where AI is taking the future of work.

Skills

• HR Generalist
• AI tools
• Agentic workflows
• Employment relations
• Award interpretation
• Contract compliance
• WHS
• People data and analytics
• HR project management
• Change management
• Org design
• Workforce planning
• Coaching leaders

Location

• Near Town Hall station

Work Type

• Hybrid
• 3 days per week in-office

Experience Level

• 4+ years

Benefits

• Global experience across USA, New Zealand, UK, Philippines, and Canada
• Direct HR support for C-suite
• 4 weeks annual leave plus 5 extra "Karbon Days" off a year
• Flexible working environment
• Work with an experienced, high-performing team
• Opportunity for internal promotion
• Collaborative, team-oriented culture
• Investment in development
• Consistent feedback
• Generous parental leave

About the Company

• Karbon is the global leader in AI-powered practice management software for accounting firms.
• Award-winning cloud platform helping tens of thousands of accounting professionals.
• Customers in 40 countries.
• Globally distributed team across the US, Australia, New Zealand, Canada, the United Kingdom, and the Philippines.
• Well-funded, ranked #1 on G2, growing rapidly.
• People-first culture recognized with Great Place To Work® certification and on Fortune magazine's Best Small Workplaces™ List.

Equal Opportunity

• Karbon embraces diversity and inclusion, aligning with our values as a business.
• Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single criteria. If you've made it this far in the job description but your past experience doesn't perfectly align, we do encourage you to still apply. You could still be the right person for the role!
• We recruit and reward people based on capability and performance.
• We don’t discriminate based on race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, physical or cognitive ability, and other diversity dimensions that may hinder inclusion in the organization.
• Generally, if you are a good person, we want to talk to you.
• If there are any adjustments or accommodations that we can make to assist you during the recruitment process, and your journey at Karbon, contact us at people.support@karbonhq.com for a confidential discussion.