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About the Role

Shape and evolve Policy products and AI-powered experiences that are central to how brokers and customers navigate lending decisions. This role involves end-to-end product ownership, from discovery and problem definition through to delivery, optimization, and long-term success, working closely with various teams to enhance decisioning, policy, and workflow experiences.

Responsibilities

• Own and drive the product roadmap, backlog, and strategic direction for Policy initiatives, aligning delivery with customer needs, business priorities, and regulatory requirements.
• Lead discovery activities to identify the right problems to solve, using customer insights, stakeholder input, data, and domain expertise.
• Identify opportunities to improve lending policy, serviceability, decisioning, broker workflows, and AI-driven experiences across the home loan journey.
• Prioritize initiatives based on customer value, business impact, compliance obligations, technical complexity, and delivery risk.
• Lead discovery, analysis, and solution design for complex Policy domain initiatives from concept through to delivery.
• Partner closely with Engineering, Design, and QA to translate requirements into clear epics, user stories, and acceptance criteria.
• Document business processes, system interactions, decision logic, dependencies, and future-state solutions to support successful delivery.
• Actively contribute to backlog refinement, estimation, testing, implementation, and release activities within cross-functional teams.
• Measure outcomes through defined success metrics, using data, feedback, and performance insights to continuously optimize products and AI-driven capabilities.
• Collaborate across Product, Engineering, Design, QA, Operations, Compliance, and Risk to drive alignment, informed decision-making, and successful outcomes.
• Build trusted stakeholder relationships, proactively managing risks, dependencies, and trade-offs while championing a strong understanding of the end-to-end home loan journey and broader lending ecosystem.

Requirements

• Proven Product Management experience in digital and technology environments, with strong end-to-end ownership across discovery, delivery, and ongoing optimization within Agile teams.
• Demonstrated ability to shape product roadmaps, manage backlogs, define priorities, and make informed trade-off decisions in complex, fast-paced environments.
• Strong analytical and customer-centric mindset, using customer insights, business context, domain expertise, and data to drive product decisions and outcomes.
• Excellent stakeholder management and communication skills, with the ability to build alignment across technical and non-technical audiences.
• Technical fluency working closely with engineering teams on APIs, integrations, system behavior, data flows, and solution design, supported by experience with Jira and Confluence.
• Strong understanding of lending and home loan processes, with experience defining success metrics and exposure to AI, intelligent automation, or decisioning-based products.

Skills

• Product Management
• Agile methodologies
• Roadmap development
• Backlog management
• Prioritization
• Customer insights
• Data analysis
• Stakeholder management
• Communication
• Technical fluency
• API integration
• Jira
• Confluence
• Lending processes
• AI
• Intelligent automation
• Decisioning products

Location

• Australia
• Philippines

Work Type

• Hybrid

Benefits

• Holistic wellbeing programs offering 24/7 support, including medical, mental health, and financial wellbeing services.
• Generous paid Parental Leave: 18-26 weeks for primary carers and up to 4 weeks for secondary carers.
• An additional week’s Loyalty Leave each year after reaching 3 years’ service.
• Wellness initiatives with a strong focus on psychological safety.
• Vibrant, relaxed, yet professional culture.
• Hybrid working arrangement designed to support work-life balance, while fostering meaningful connection and collaboration.

About the Company

• Lendi Group is a market-leading digital platform business revolutionizing the entire property journey, operating Lendi and Aussie.
• Powered by an advanced AI proprietary platform, a national network of 1,300 brokers, 230 retail stores, experienced buyer’s agents, integrated property search, and conveyancing.
• Aussie supports customers at every step of their property journey to find, buy, and own with more confidence.
• Lendi Group’s loan book exceeds $100b and was named Australia’s Aggregator of the Year for 2024.
• Innovation is at the core of Lendi Group, challenging the status quo and pushing boundaries to create better solutions.
• Opportunity to work with bright minds in fintech, financial services, and strategy.
• Contribute to meaningful projects that shape the business and the future of property finance.
• Develop skills and advance careers in a fast-moving, purpose-driven environment.
• Lendi Group teams operate across Australia and the Philippines, working seamlessly to simplify the property journey.
• Culture is guided by core values: We Are Stronger United; Act Like You Own It; and Keep Home Loans Human.
• Committed to fostering a diverse and inclusive community, believing a team reflecting the world leads to greater innovation, stronger collaboration, and a more engaging workplace.

Equal Opportunity

• We’re committed to fostering a diverse and inclusive community at Lendi Group. We believe that a team reflecting the world around us leads to greater innovation, stronger collaboration, and a more engaging workplace.