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About the Role

The Commercial Director is responsible for defining and implementing the comprehensive commercial strategy, KPIs, and roadmap for Jaeger-LeCoultre in the market. This includes sales, business development, and market expansion across internal and external boutiques, as well as multi-brand networks. The role drives high-end sales, maximizes market share and profitability, optimizes assortments, and manages teams. It oversees the commercial budget and P&L, manages sales forecasts, and contributes to long-term and yearly strategic plans in collaboration with brand leadership and support teams to achieve revenue, profitability, and brand equity goals.

Responsibilities

Define the commercial strategy and roadmap.
Manage performance of internal and external boutique networks by establishing clear development roadmaps to increase productivity and driven by KPIs.
Define roadmaps to drive the performance of the Watch Specialists multi-brand network and strengthen partnerships with retailers.
Drive the merchandising strategy by optimizing and updating assortments for the WS network, in alignment with global strategy.
Develop high-end sales in both retail and wholesale.
Animate the network and drive discussion on product segments.
Provide clarity on availability and lead-time for the network.
Maximize omnichannel performance while managing and coaching internal Ecom and CRC teams.
Develop strong relationships with VICs.
Provide market insights on competition and trends.
Actively contribute to building the long-term business plan and yearly strategic plan.
Own the P&L of the commercial department.
Collaborate closely with HQ/APAC on strategic initiatives that contribute to brand equity development.
Define key strategies for the Maison in retail and client-centric environments.
Elevate retail operations by identifying business needs and guaranteeing high standards of boutique operations.
Develop measurable and impactful KPIs and define strategy and action plans to motivate and lead retail teams.
Benchmark and drive hospitality and client-centric initiatives to deliver memorable in-boutique experiences.
Inspire, coach, and manage team members to create a passionate environment and strong watchmaking culture.
Develop career paths with HR to grow commercial and retail talents.
Nurture the retail culture and diffuse a strong retail mindset in the region.
Foster new ideas that bring added value to the Maison by providing a cohesive and entrepreneurial environment.

Requirements

Strong leadership, interpersonal, and organizational skills.
Deep understanding of retail performance and levers that drive business.
Experience supporting growth through transparency, consistency, and disciplined execution.
Ability to manage multiple projects simultaneously and organize workload to meet organizational timelines in a fast-paced, high-growth environment.
Demonstrated ability to be operationally savvy in a retail environment.
High curiosity and desire to seek out new trends and best practices to elevate operational excellence.
Ability to quickly learn and adapt to new internal IT systems and tools.
Digital mindset and ability to encourage others to adapt to new technologies and trends.
Experience working transversally with all key functions in a market/HQ.
High level of integrity and dependability with a strong sense of urgency and results-orientation, with a track record for delivering to plan.
Experience working in international and global environments.
Flexibility to adapt quickly to changing circumstances.
Able to proactively question and challenge to prioritize and identify solutions in a timely manner.
Clear thinker with outstanding numeric ability supported by a rounded commercial awareness.

Skills

Sales
Business Development
Market Expansion
High-end Sales
Merchandising Strategy
Assortment Optimization
Team Management
Coaching
Commercial Budget Management
P&L Management
Sales Forecasting
Strategic Planning
Retail Operations
Clienteling
Hospitality
Talent Development
Microsoft Office Suite (Excel, PowerPoint)

Location

Market

Work Type

Full-time

Experience Level

Commercial Director

Benefits

Surrounded by timepieces with exceptional craftsmanship and heritage.
Learn from inspiring colleagues and leaders across the Richemont network.
Supported in achieving professional and personal goals.
Part of a supportive close-knit team.
Internal mobility is encouraged for development within Richemont and its Maisons.
Encouragement to be curious, drive career, and dream big.

About the Company

Since 1833, Jaeger-LeCoultre has been distinguished by its mastery of complications and the precision of its mechanisms, driven by innovation and creativity.
Known as the Watchmaker of Watchmakers, the Manufacture has created over 1,300 different calibres and holds over 400 patents.
With 190 years of expertise, Jaeger-LeCoultre watchmakers design, produce, finish, and ornament advanced mechanisms, blending passion with savoir-faire.
The Manufacture creates fine timepieces that combine technical ingenuity with aesthetic beauty and understated sophistication.
Jaeger-LeCoultre believes that people are its driving force and best assets, fostering a home of strong values: Excellence, Care, and Innovation.