About the Role
As an Acquisitions Account Manager on the Mid-Market Sales team, you will be a critical success driver for new clients on Reddit. Your mission is to rapidly onboard new accounts, establish a clear Test & Learn roadmap, drive campaign optimization, and achieve core client goals within the first six months. You will prove the platform's value by ensuring clients are set up for success and are in a rapid scaling mode before transitioning them to the Same Store Growth (SSG) Account Executive team.
Responsibilities
- Lead the client onboarding process, supporting them with Business Manager and initial campaign creation.
- Ensure strong signal and technical foundations for new advertisers, including pixel/CAPI/MMP/measurement implementation.
- Proactively analyze campaign performance data and implement a continuous Test & Learn roadmap.
- Provide data-backed recommendations to help clients exceed their initial goals.
- Identify and secure scaling opportunities by demonstrating clear ROI, leading to expanded budgets.
- Collaborate with internal teams to ensure effective client onboarding and troubleshoot issues.
- Ensure clients meet defined Success Criteria and are positioned for high growth before transitioning to the SSG team.
- Articulate complex data stories in simple language to customers via meetings, presentations, and emails.
- Introduce and upskill new advertisers on Reddit Pro and Reddit’s organic best practices.
- Create a journey for advertisers to run successfully across organic and paid channels.
Requirements
- 4-7 years of experience in a Client Success, Account Management, or Media Planning/Strategy role within digital advertising, social media, or performance marketing.
- Strong analytical skills, excellent communication, high attention to detail, and an organised, methodical, and proactive approach.
- Proficient in using data and working with Excel to provide insights, optimization recommendations, and prove ROI.
- Expertise in Test & Learn and Measurement Lift methodologies and creating structured learning agendas for clients.
- Solid understanding of customer marketing funnel and traditional marketing ecosystem.
- Strong technical acumen to ensure signal foundations are determined and implemented.
- Understanding of digital measurement, tracking fundamentals, and mobile measurement partners.
- Tenacious and proactive approach to working through product, process, and client challenges.
- Demonstrated ability to cultivate strong relationships with external partners.
- A passion for social media, insights, client success, and partnerships.
Skills
- Digital advertising
- Social media
- Performance marketing
- Client Success
- Account Management
- Media Planning
- Media Strategy
- Analytical skills
- Communication
- Attention to detail
- Data analysis
- Excel
- Test & Learn methodologies
- Measurement Lift methodologies
- Customer marketing funnel
- Traditional marketing ecosystem
- Technical acumen
- Digital measurement
- Tracking fundamentals
- Mobile measurement partners
Location
- Toronto
Work Type
- Hybrid
- Onsite
Experience Level
- Mid-Market
Benefits
- Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
- Family Planning Support
- Gender-Affirming Care
- Mental Health & Coaching Benefits
- Comprehensive Medical Benefits & Health Care Spending Account
- Registered Retirement Savings Plan with matching contributions
- Income Replacement Programs
- Flexible Vacation & Paid Volunteer Time Off
- Generous Paid Parental Leave
About the Company
- Reddit is a community of communities, built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet.
- Every day, Reddit users submit, vote, and comment on the topics they care most about.
- With 100,000+ active communities and approximately 126 million daily active unique visitors, Reddit is one of the internet’s largest sources of information.
- For more information, visit www.redditinc.com.
Equal Opportunity
- Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve.
- Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.
- If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
