Support Engineer - FreeWheel at Comcast | New York, New York | Rezi

Support Engineer - FreeWheel at Comcast

Support Engineer - FreeWheel

Comcast · New York, New York

1 months ago

Support Engineer - FreeWheel

Comcast · New York, New York

a month ago
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About the Role

FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. We are making it easier for buyers and sellers to transact across all screens, data types, and sales channels. Our team of energetic, creative thinkers is searching for its newest members who enjoy good work, impressive challenges, and the chance to embody FreeWheel’s tenets.

Responsibilities

  • Support Engineers are thorough, deconstructing complex problems and building comprehensive solutions.
  • Create and maintain comprehensive documentation for all adtech platforms, including internal runbooks, API references, and technical specifications.

Requirements

  • Demonstrable experience solving complex problems using technical tools like SQL and scripting languages.
  • Ability to adapt to rapidly changing circumstances.
  • A creative thinker who thrives on solving complex problems, delivering elegant product solutions, and balancing evolving priorities.
  • Excited about facing new challenges, comfortable contributing to the direction of the team, and seeking guidance from management and peers.
  • Intrigued by Premium Video and the opportunity to make a deep impact on the future of Television.
  • Understand our Operating Principles; make them the guidelines for how you do your job.
  • Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
  • Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
  • Win as a team - make big things happen by working together and being open to new ideas.
  • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
  • Drive results and growth.
  • Support a culture of inclusion in how you work and lead.
  • Do what's right for each other, our customers, investors and our communities.
  • Applicants must be authorized to work for Comcast in the United States without a current or potential future need for sponsorship.

Skills

  • Communication
  • Structured Query Language (SQL)
  • Troubleshooting
  • Scripting languages
  • IAB standards including VAST, openRTB
  • Data analysis and processing: SQL, cURL, etc
  • Web technologies such as: HTTP, HTML5, XML, etc
  • Object Oriented Programming: JS, Python, etc
  • Experience developing against RESTful APIs

Location

  • New York
  • Reston, VA

Work Type

  • Onsite 4 days per week

Experience Level

  • 0-2 Years

Education Level

  • Computer Science, Engineering, or related Bachelor's Degree required
  • Bachelor's Degree

Salary/Compensations

  • $53,367.86 - $80,051.80

Benefits

  • Best-in-class Benefits

About the Company

  • FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers.
  • Powered by premium video content, robust data, and advanced technology, we’re making it easier for buyers and sellers to transact across all screens, data types, and sales channels.
  • As a global company, we have offices in nine countries and can insert advertisements around the world.
  • At Comcast , you have the power to connect the world. Your career options are endless as you grow in your career. Explore your future with access to a variety of teams, locations, and resources in an expanding network. You can also explore additional opportunities at our company, NBCUniversal.

Equal Opportunity

  • Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.