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About the Role

Manage the solicitation and management of functional and non-functional requirements, working closely with stakeholders to ensure business needs are met through solution implementation. Play a crucial role in facilitating requirements sessions and ensuring business needs are reflected in deliverables.

Responsibilities

• Manage the functional & non-functional requirements solicitation & requirements management process.
• Use facilitation, interviewing, and concise communication techniques to extract business needs.
• Work closely with Account Directors, Product Owners, Developers, Designers, and other technologists in the realization management of requirements through to solution implementation.
• Perform process analysis, data analysis, and systems analysis.
• Facilitate requirements sessions and ensure business needs are reflected in functional & non-functional requirements deliverables.
• Work closely with business and technology stakeholders to facilitate, interview, extract, and document detailed functional and non-functional requirements.
• Liaise with business stakeholders to understand industry trends and business priorities that must be factored into solution designs.
• Work in an Agile, iterative environment, supporting backlog refinement, sprint planning, and continuous delivery of requirements.
• Define and communicate system requirements at the appropriate level of detail to ensure requirements are concise enough to drive the establishment of the right technology solution.
• Analyze and conceptualize the design of the solution, working with Solution Architects, Vendors, Software Developers, and Quality Assurance Analysts to achieve business objectives.
• Support backlog grooming, prioritization, sprint planning, and release planning activities.
• Collaborate with internal and external teams to define API requirements, data contracts, integration specifications, and data exchange processes.
• Document system interactions, integration workflows, and data mappings.
• Coordinate and support Quality Assurance, including test case creation, defect triage, business validation, and sign-off activities.
• Assist with the creation of test strategies, test plans, and test summary reports required to support Transition to Production processes.
• Ensure security, privacy, and compliance considerations (e.g., HIPAA, PIPEDA) are reflected in solution requirements.
• Engage and coordinate with external vendors and integration partners to align requirements, APIs, and data exchange standards.
• Recommend and lead changes to process and procedure improvements.
• Facilitate requirements gathering workshops with business, technology, and vendor teams.
• Build trusted relationships with stakeholders and effectively manage competing priorities, scope changes, and conflicting requirements.
• Follow established enterprise practices, standards, and processes.
• Maintain a high level of knowledge on current system standards and department established methodologies.
• Create interface mapping & specification documents to the level of detail that allows developers to code to those specifications.

Requirements

• Possess or rapidly acquire depth & breadth in both Business & Technology domains.
• Possess or rapidly acquire business and technical acumen to successfully represent the business and technology domains in solution brainstorming & design sessions.
• Strong business side knowledge of the health and wellness space and ability to rapidly acquire analysis methods and processes using a framework.
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
• Strong facilitation, negotiation, and stakeholder management skills with ability to influence across business and technology teams.
• Understanding of ETL (data transformation) processes, tools and practices, including mapping specifications.
• Able to communicate complex and technical information to peers & business audience in natural language.
• Able to prioritize, multi-task and work as a member of a team and independently.
• Advance analytical, problem solving, critical thinking and time management skills.
• Excellent communication and interpersonal skills with a strong customer service orientation is a strong advantage.
• Flexible and comfortable working in a fast paced and constantly changing environment with shifting priorities.
• Awareness of cybersecurity, data privacy, and compliance frameworks in health/wellness technology.

Skills

• Facilitation
• Interviewing
• Concise communication
• Process analysis
• Data analysis
• Systems analysis
• Agile methodologies
• Backlog refinement
• Sprint planning
• Continuous delivery
• API requirements definition
• Data contract definition
• Integration specification
• Data exchange processes
• Quality Assurance support
• Test case creation
• Defect triage
• Business validation
• Test strategy creation
• Test plan creation
• Test summary report creation
• Security considerations
• Privacy considerations
• Compliance considerations
• Vendor engagement
• ETL processes
• ETL tools
• ETL practices
• Mapping specifications
• Stakeholder management
• Problem solving
• Critical thinking
• Time management
• Customer service orientation

Location

• Canada

Work Type

• Full-time

Experience Level

• 5+ years progressive experience working in a Business Analyst, Solution Analyst, Systems Analyst, or Solution Analyst in a software development environment.

Education Level

• BSc in Business Administration or/and Computer Science

Salary/Compensations

• $70,000 - $95,000 annually

Benefits

• Comprehensive health and dental insurance.
• Retirement savings plan with company contributions.
• Health and wellness programs, including mental health support.
• Training opportunities and assistance in obtaining professional designations.
• Competitive compensation package.

About the Company

• Bestlife Rewarded Innovations (a People Corporation subsidiary) continues to be on a growth trajectory across Canada and wellness programs need to become more than just a checkbox on a list of services.
• Organizations with robust wellness programs have higher levels of engagement and garner strong returns allowing employers to quickly identify areas of importance for their employees and proactively address any critical issues.
• We know that it's the vast expertise and commitment of our teams in People Corporation and our Partner Firms that have put us where we are today.
• We value our employees and provide competitive salaries, a comprehensive group benefits plan, and a generous retirement savings plan.
• And we're in it for the long haul - once you join us, we want you to thrive.
• If you want to make a difference in the lives of customers, if you take pride in a job well done, and if you like to have fun, talk to us.
• To learn more about our Partner Firms, please click on the link below. https://www.peoplecorporation.com/en-ca/about-us/our-partner-firms
• Submit your information for future opportunities.

Equal Opportunity

• Providing an inclusive, accessible environment, where all employees and clients feel valued, respected and supported is something we're committed to.
• We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.
• If you require an accommodation or an alternative format of any posting please reach out to careers@peoplecorporation.com.
• For more information on Accessibility at People Corporation, visit our link https://www.peoplecorporation.com/en-ca/accessibility-statement.