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About the Role

Prepare patients prior to physician examinations and assist in exams and procedures. Grace Health is a faith-based, federally qualified community health center (FQHC) providing primary health services to underserved, underinsured, and uninsured individuals in southeastern Kentucky. Our mission is to show the love and share the truth of Jesus Christ through compassionate, high-quality, primary health care for the whole person.

Responsibilities

Greet patients in the waiting room and escort them to the exam room.
Prepare patients for examination, including taking vital signs (blood pressure, pulse, respirations, height, weight, and pulse oximetry).
Document chief complaint, past medical/surgical, social, and family histories, and update as needed in the patient’s electronic medical record.
Properly prepare patients for exams and assist physicians with exams, ultrasounds, and procedures.
Ensure all pertinent pre-clinic laboratory or other data is in the chart at the time of the visit.
Review and update immunization records.
Assist with minor surgery, suturing, casting, social service exams, gynecologic exams, toenail removal, and cryosurgery.
Perform phlebotomy, urinalysis, and other in-office laboratory tests.
Prepare slides for urinalysis, KOH, and wet prep microscopic examination.
Practice Universal Precautions at all times using available safety equipment.
Maintain clean, sanitized, and stocked exam rooms and laboratory areas.
Manage inventory of medical supplies and equip exam rooms.
Clean and sanitize instruments regularly.
Perform in-office diagnostic testing such as EKG, Diabetic Retinopathy, and PFT, along with CLIA waived testing.
Operate lab computers for entering laboratory tests and retrieving results.
Administer injectable medications using proper technique, needle size, and injection sites.
Prepare and administer immunizations, allergy, or other injections.
Assist with phone triage and scheduling patient appointments.
Follow closing office procedures, including turning off equipment, cleaning exam rooms and instruments, and restocking exam rooms.
Inform appropriate personnel when supply inventory is low.
Maintain current license and certification.
Assist with lifting patients using proper body mechanics and lifting techniques.
Cover clerical positions with filing and telephone operations during absences.
Obtain patient insurance pre-authorization for all medications, referrals, and procedures.
Perform all other duties as assigned.
Maintain confidentiality at all times.
Maintain a safe, secure, and healthy work environment.
Update job knowledge regularly by participating in educational opportunities and reading professional publications.
Educate patients on medications, disease processes, and diets.
Embrace a team-based approach to patient care.
Demonstrate excellent team communication and coordination.
Communicate professionally with community organizations, health plans, facilities, and specialists.
Address the needs of patients and families served by the practice.
Demonstrate skill and knowledge in effective communication with vulnerable patient populations.
Participate in Continuous Quality Improvement activities.
Participate in the review and evaluation processes of practice performance.
Participate in Grace Health's advocacy program.
Follow office policies and procedures.
Maintain good attendance.
Maintain timely documentation of all work assignments.
Maintain patient confidentiality.
Keep supervisor informed about attendance and job assignments.
Work effectively and at an efficient pace.
Work cooperatively with providers, administration, and peers.

Requirements

Must be detail-oriented and highly organized.
Must maintain confidentiality at all times.
Must have a high-school diploma and either significant on-the-job experience or certification as a medical assistant.
Individual must be able to assist in advancing Grace Health’s mission.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Skills

Pleasant personality
Cooperative attitude
Completed a recognized medical assistant program
Strong written and oral communication skills
Computer skills
Strong communication skills; must speak clearly and persuasively in positive or negative situations; listens and gets clarifications; responds well to questions.
Knowledgeable on medications, disease processes, diets, etc. to effectively educate patients and properly answer patient’s questions.
Working knowledge of setting up and assisting with minor surgery, suturing, casting, social service exams, gynecologic exams, toenail removal, and cryosurgery.
Knowledge of closing office procedure.
Computer knowledge for operating lab computer.
Knowledgeable on all vaccines and injectable medications.
Know how to properly administer injectable medications, using proper intramuscular, Subcutaneous, intradermal technique, proper needle size, and correct injection sites.
Team communication and coordination.
Professional communication with community organizations, health plans, facilities, and specialists.
Effective communication with vulnerable patient populations.
Skill and knowledge related to effective communication with vulnerable patient populations.
Flexibility in being able to multitask.

Location

southeastern Kentucky region

Work Type

Full-time

Experience Level

Significant on-the-job experience or certification as a medical assistant

Education Level

High-school diploma
Certification as a medical assistant

About the Company

Grace Health is a faith-based, federally qualified community health center (FQHC).
We provide primary health services to underserved, underinsured, and uninsured individuals in the southeastern Kentucky region.
Our mission is “to show the love and share the truth of Jesus Christ to southeastern Kentucky, through access to compassionate, high-quality, primary health care for the whole person”.
The noise level in the work environment is usually moderate.

Equal Opportunity

Grace Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.