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About the Role
The Global Benefits Manager leads the strategy, design, analysis, and administration of Business Wire’s global benefits and leave programs, providing direct leadership and oversight to the benefits team. This role drives scalable, compliant, and employee-centric programs across multiple regions, fostering a high-performing, collaborative team environment. The manager serves as a subject matter expert, ensuring operational excellence, compliance, and strong vendor partnerships, while collaborating cross-functionally to deliver high-impact programs.
Responsibilities
- Manage global benefits and leave programs, including health & welfare benefits, 401(k) retirement plans, and wellbeing initiatives, ensuring ongoing administration, compliance, and vendor performance.
- Provide day-to-day oversight of benefits administration, including directing team activities, monitoring service delivery, and ensuring high-quality employee experience.
- Provide direction, oversight and mentorship for the Benefits team by supporting a cooperative atmosphere and promoting a culture of high performance, accountability, constructive dialogue, and collaborative problem-solving.
- Ensure clear, proactive, and empathetic communication of benefits programs and changes to employees, managers, and stakeholders at all levels.
- Exercise sound judgment in the administration of benefits and leave programs, particularly when handling sensitive or complex employee situations.
- Stay current on federal, state, and international regulations and market trends to ensure compliance and competitiveness across all geographies.
- Own and optimize Workday Benefits functionality, including testing, audits, and ongoing system enhancements.
- Lead end-to-end Open Enrollment process, including vendor coordination, employee communications, testing, and post-enrollment audits.
- Manage and analyze benefits data, including enrollment, utilization, and cost trends; provide actionable insights and recommendations to leadership.
- Conduct regular audits and reconciliations to ensure accuracy of benefits administration, payroll integration, and vendor billing.
- Perform financial and cost-benefit analysis for new and existing programs; evaluate ROI and recommend improvements.
- Manage relationships with benefits vendors and brokers, including performance oversight, renewals, and service delivery.
- Serve as a subject matter expert, advising HRBPs, managers, and employees on benefits and leave programs.
- Drive continuous improvement by identifying process gaps, conducting root cause analysis, and implementing scalable solutions.
- Support internal and external audits; manage remediation plans and ensure timely resolution of findings.
- Partner cross-functionally to ensure seamless integration of benefits with payroll, HRIS, and broader People programs.
- Assist with Total Rewards programs including Annual Merit & Bonus Programs, and Radford Surveys.
Requirements
- 8–10+ years of progressive experience in global benefits and leave administration, including team leadership and people management.
- Experience with Workday Benefits (e.g., Open Enrollment, life events, integrations); configuration and reporting capabilities are a plus.
- Proven experience managing global benefits programs across multiple regions (e.g., US, EMEA, APAC).
- Deep knowledge of leave of absence programs and applicable regulations (e.g., FMLA, ADA, state and international leave laws).
- Strong leadership and people management skills, with the ability to coach, develop, and motivate team members.
- Exceptional communication skills, with the ability to convey complex information clearly and with empathy to diverse audiences.
- Demonstrated sound judgment and discretion, particularly when managing sensitive or confidential employee matters.
- Strong analytical and financial acumen with advanced Excel skills (e.g., modeling, pivot tables, data analysis).
- Proven ability to manage vendors and influence stakeholders at all levels of the organization.
- Strong project management skills with the ability to manage multiple priorities and meet tight deadlines.
- High level of initiative, problem-solving capability, and attention to detail.
- Customer service-oriented mindset with a focus on delivering a positive and supportive employee experience.
Skills
- Workday Benefits
- Excel
- Project Management
- Data Analysis
- Financial Acumen
- Vendor Management
- Leadership
- People Management
- Communication
- Problem-Solving
- Attention to Detail
- Customer Service
Location
- Remote/Hybrid
Work Type
- Hybrid
Experience Level
- 8-10+ years
Education Level
- Bachelor's degree or equivalent experience
- PHR/SHRM certification preferred
Salary/Compensations
- $135k-140k/year
Benefits
- Excellent health benefits that begin on your first day of employment
- $100 monthly fitness allotment
- Tuition reimbursement program
- Enhanced mental health resources
- 401(k) plan with generous company match
- Annual profit sharing contribution (subject to company performance)
- PTO
- Floating Holidays
- Wellness Day Off
- Birthday Day Off
About the Company
- Business Wire is a global leader in news release distribution and regulatory disclosure.