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About the Role
The Key Accounts Manager plays a critical role as the direct liaison between our branches and our customers, helping to develop, maintain, and grow the relationships that drive our business forward. If you are customer‑focused, relationship‑driven, and thrive in a fast‑paced sales environment, then we want to hear from you!
Responsibilities
- Build and maintain strong customer relationships while being the face of our branch by engaging with customers through phone, email, and face-to-face interactions with a professional attitude.
- Manage and grow an assigned portfolio of customer accounts.
- Visit customer job sites and offices to assess needs and provide solutions.
- Develop strong internal relationships with branch teams to support customer success.
- Identify new business opportunities and follow up with prospective customers.
- Secure customer orders, communicate requirements to branches, and follow up to ensure timely delivery.
- Deliver equipment to customers when required.
- Distribute and communicate promotional materials and programs.
- Provide rental, equipment, and building product quotations.
- Maintain flexibility to support customer schedules, after‑hours events, emergencies, and on‑call requirements.
- Collaborate seamlessly with your colleagues to create a supportive and efficient work environment.
- Follow all workplace safety protocols and environmentally sound practices, making sure everyone stays safe.
Requirements
- Previous experience in a related sales or customer-facing role, with knowledge of industrial/construction equipment and building products.
- Excellent communication skills and a knack for making customers feel valued.
- Proficiency in Microsoft Office (Outlook, Word, and Excel.)
- Familiarity with industrial/construction equipment and building products is an asset.
- High attention to detail and strong organizational skills.
- Ability to work effectively within a team environment.
- A Self-Starter with a keen sense of time-management and effective planning skills.
- Full G Class driver’s license with a clean driver’s abstract.
- Flexibility to work after hours, attend customer events, and participate in on‑call schedules.
- Ability to obtain a clear criminal background check is required.
Skills
- Sales
- Customer Service
- Microsoft Office (Outlook, Word, Excel)
- Systematics (asset)
- Industrial/Construction Equipment Knowledge
- Building Products Knowledge
- Organizational Skills
- Time-Management
- Planning Skills
- Teamwork
Location
- Toronto, ON
Work Type
- Full-Time
- Permanent
Salary/Compensations
- $85,000.00 annually
Benefits
- Immediate benefits
- Disability insurance after 3 months
- Company pension
- Paid sick days
- Extended health, dental, and vision care
- Mental healthcare coverage
- Life and disability insurance
- Safety shoe reimbursement and custom insoles
- Travel Insurance
- Employee stock purchase plan
- Employee assistance program & counselling support
About the Company
- At Jobsite Industrial Rentals we don’t just rent out top-tier industrial equipment, we empower our team to grow, thrive, and make a real impact in local communities every day.
- As part of the Toromont Industries Ltd. family, we’re proud to be Canada’s leading industrial equipment rental company and you can find our equipment powering projects on jobsites across Canada!
- If you want a career with purpose, a team that has your back, and a company that invests in your success then apply today and join us in building tomorrow together.
Equal Opportunity
- Jobsite Industrial Rentals is committed to creating an inclusive environment where people from all backgrounds can thrive.
- Together, we embrace diversity of thought, experience, and perspective, as we combine our unique skills and capabilities to drive successful outcomes for all stakeholders.
- As an equal opportunity employer, Jobsite Industrial Rentals provides accessibility accommodations during the recruitment process.
- Should you require any accommodations, please let us know, and we will work with you to meet your needs.