Backend Customer Success Engineer (Kotlin Ecosystem) -m/w/d at JetBrains | Germany | Rezi

Backend Customer Success Engineer (Kotlin Ecosystem) -m/w/d at JetBrains

Backend Customer Success Engineer (Kotlin Ecosystem) -m/w/d

JetBrains · Germany

1 months ago

Backend Customer Success Engineer (Kotlin Ecosystem) -m/w/d

JetBrains · Germany

a month ago
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About the Role

We’re looking for a Customer Success Engineer (CSE) to help engineering teams successfully adopt Kotlin on the backend in real-world production environments. This role focuses on guiding Java teams in migrating, integrating, troubleshooting, and scaling Kotlin within existing applications, moving them from initial experiments to successful production use.

Responsibilities

  • Track and maintain visibility into organizations and their stage of Kotlin adoption.
  • Proactively engage with organizations across different phases of their Kotlin adoption journey.
  • Develop and recommend high-level adoption strategies tailored to each organization’s context.
  • Identify and document blockers that hinder progress and propose ways to address them.
  • Establish and manage feedback loops with development teams to ensure continuous alignment and improvement.

Requirements

  • Extensive hands-on experience with Kotlin, Java, and the JVM ecosystem.
  • Proven experience migrating Java backend codebases to Kotlin.
  • Experience with the Spring (Boot) ecosystem or similar frameworks (e.g., Quarkus, Micronaut, Ktor).
  • Solid understanding of build tools and project structuring, including Maven and Gradle.
  • Experience in customer-facing technical roles such as Solutions Engineering, Developer Advocacy, or Technical Consulting.
  • Strong English communication skills, both written and spoken.
  • Ability to lead workshops, demos, talks, meetups, and other public-facing activities.
  • Comfort with outbound engagement, including identifying target companies, articulating value propositions, and building relationships with engineering teams.
  • Ability to effectively communicate with engineers, tech leads, and business stakeholders.
  • Ability to design and guide Kotlin adoption strategies for backend applications.
  • Experience designing backend systems using common architectural patterns (e.g., monolith, modulith, microservices).

Skills

  • Kotlin
  • Java
  • JVM ecosystem
  • Spring (Boot)
  • Quarkus
  • Micronaut
  • Ktor
  • Maven
  • Gradle
  • Solutions Engineering
  • Developer Advocacy
  • Technical Consulting
  • English communication
  • Workshop facilitation
  • Demo presentation
  • Public speaking
  • Outbound engagement
  • Value proposition articulation
  • Relationship building
  • Backend system design
  • Monolith architecture
  • Modulith architecture
  • Microservices architecture

Location

  • Remote
  • Office

Work Type

  • Hybrid
  • Remote

Salary/Compensations

  • Strong base salary. We offer competitive pay that reflects your skills and experience.

Benefits

  • Flexible work location.
  • Remote work up to 30 days per year from abroad.
  • Extra time off.
  • Medical insurance allowance.
  • Learning and development opportunities (conferences, courses, language classes).
  • Relocation support.
  • Language classes.
  • Hot meal or lunch allowance on workdays.
  • Mental health support.
  • Sports benefit (on-site gym or sports club stipend).
  • Internal events.

About the Company

  • At JetBrains, code is our passion. Ever since we started, back in 2000, we have strived to make the strongest, most effective developer tools on earth. By automating routine checks and corrections, our tools speed up production, freeing developers to grow, discover, and create.

Equal Opportunity

  • We are an equal opportunity employer.
  • We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation.