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About the Role

The Compliance Coordinator is responsible for the accurate creation, tracking, and submission of fire life safety inspections, repairs, and retest reports. This role ensures all required documentation is complete, compliant, and delivered to customers and Fire Departments (AHJs) in a timely manner. The Compliance Coordinator works closely with field technicians, Coordinators, and the Portfolio Manager to move inspections through the full cycle from inspection to repair to retest while maintaining high standards of accuracy, organization, and compliance. This role also prepares service and repair estimates.

Responsibilities

Create and manage inspection reports, track repairs, then create retest reports.
Track inspections through completion and ensure all required technician documentation is received.
Follow up directly with technicians via phone, text, and email to resolve missing or incorrect information.
Send completed reports to customers and upload to required compliance/AHJ portals.
Prepare repair and service estimates, including pricing parts and working with the Coordinator and Portfolio Manager to ensure that labor and materials are correct.
Follow up with customers regarding estimates, track estimate approvals, and collaborate with the coordinator to support timely scheduling of repairs and retests.
Communicate professionally with customers regarding report status and next steps.
Maintain organized tracking in Google Sheets/Excel.
Perform internal audits of reports and status updates for management.
Perform other duties and responsibilities as requested or required.

Requirements

Strong organizational skills and attention to detail.
Experience using Google Sheets and/or Excel, Adobe, Microsoft Word.
Ability to manage deadlines and high volume of tasks in an organized way.
Comfortable following up persistently with technicians and internal teams.
Ability to apply judgment when preparing estimates.
Flexibility to adapt to changing priorities in a dynamic work environment.
2+ years of experience in compliance, service coordination, or a related operations role in a service industry preferred.
Familiarity with Fire Life Safety industry and NFPA standards preferred.
Ability to work Overtime or Weekends ad needed or requested.

Skills

Google Sheets
Excel
Adobe
Microsoft Word
Organizational skills
Attention to detail
Time management
Communication
Customer service
Estimation
Auditing

Experience Level

2+ years of experience in compliance, service coordination, or a related operations role in a service industry preferred.

Salary/Compensations

Competitive hourly rate

Benefits

Medical
Dental
Vision
401k
Life insurance
Paid time off and holidays
Supportive team environment
Laptop
Tuition reimbursement
Career advancement opportunities

About the Company

Commercial Fire Protection is pleased to offer a competitive compensation package.

Equal Opportunity

All qualified applicants to Commercial Fire Protection are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran's status or any other protected characteristic.