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About the Role

Amentum is seeking an Office Supervisor to oversee day-to-day operations and facilities management for multiple commercial office buildings in New York City and surrounding boroughs. This role involves leading a team of six employees to ensure seamless building operations, an exceptional workplace experience, and consistent service delivery.

Responsibilities

• Provide leadership, guidance, and mentorship to Facility Coordinators and General Maintenance Technicians/Porters.
• Manage staffing schedules, assign tasks, and conduct regular team meetings.
• Conduct performance evaluations and provide ongoing training/development.
• Ensure adherence to safety guidelines, company procedures, and client policies.
• Oversee facilities operations at multiple locations to ensure smooth day-to-day functionality.
• Manage and coordinate with service providers for maintenance, repairs, and other services.
• Provide quality assurance by inspecting work completed by facilities team members and service providers.
• Monitor and manage work order requests in the CMMS, ensuring timely updates and accurate record-keeping.
• Coordinate after-hours janitorial requests, service provider PMs, and repair activities.
• Deliver "white glove" service and maintain a professional, service-oriented presence.
• Promptly address client requests to maintain a high level of satisfaction and occupant experience.
• Act as a liaison between client, building management, and the facilities team.
• Ensure incident reporting, service logs, and maintenance documentation are accurate and up-to-date.
• Review contractor service reports and invoices, ensuring completion of work and accuracy in cost reporting.
• Create routine reports and metrics to track operational performance and identify areas for improvement.
• Assist in budget tracking and procurement processes for maintenance and supplies.
• Provide coverage and hands-on assistance during high-demand periods.
• Support team efforts in facility inspections, maintenance checks, and preventive upkeep.
• Ensure all work complies with NYC building codes, OSHA regulations, and client-established standards.
• Enforce safety protocols and identify/address unsafe site conditions.
• Organize safety training, certifications, and inspections for team members.

Requirements

• Bachelor's degree in Facilities Management, Business Administration, or a related field.
• Minimum of 5 years of experience in office/facilities management.
• At least 3 years of experience in a supervisory role.
• Working knowledge of facilities management, building systems, and maintenance operations.
• Proficiency in using Computerized Maintenance Management Systems (CMMS).
• Maximo experience is a plus.
• Experience with Microsoft Office programs (Excel, Word, PowerPoint, Outlook).
• Experience in managing subcontractors/service providers.
• Familiarity with NYC building regulations, compliance standards, and OSHA safety requirements.
• Strong leadership, communication, and organizational skills.
• Commitment to excellent customer service.
• Ability to multitask in a fast-paced environment and oversee multiple locations effectively.
• Strong problem-solving skills and adaptability.
• Ability to travel across all assigned locations in NYC and surrounding boroughs (Manhattan, Queens, and Brooklyn).

Skills

• Facilities Management
• Office Operations
• Team Leadership
• Supervision
• Facilities Operations Management
• Maintenance and Repairs Coordination
• Quality Assurance
• CMMS (Computerized Maintenance Management System)
• Customer Service
• Client Relations
• Administrative Support
• Reporting
• Budget Tracking
• Procurement
• Compliance
• Safety Protocols
• Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
• Subcontractor Management
• NYC Building Codes
• OSHA Regulations
• Integrated Facilities Management (IFM) practices (preferred)
• Carpentry (basic knowledge preferred)
• Electrical Troubleshooting (basic knowledge preferred)
• Building Systems Maintenance (basic knowledge preferred)

Location

• New York City
• Surrounding boroughs

Work Type

• Full-time
• Onsite

Experience Level

• 5 years of experience in office/facilities management
• 3 years in a supervisory role

Education Level

• Bachelor's degree in Facilities Management, Business Administration, or a related field

Salary/Compensations

• $90,000 - $100,000

Benefits

• Health, dental, and vision insurance
• Paid time off and holidays
• Retirement benefits (including 401(k) matching)
• Educational reimbursement
• Parental leave
• Employee stock purchase plan
• Tax-saving options
• Disability and life insurance
• Pet insurance

About the Company

• For more than 100 years, Amentum has tackled the world’s toughest challenges to deliver agile and steadfast solutions to the U.S. government and its allies.
• With more than 50,000 employees on all seven continents and in more than 60 countries, Amentum delivers a broad range of operational support services to meet the critical needs of our clients.
• Our headquarters are in Chantilly, VA.
• Find us online at https://www.amentum.com/

Equal Opportunity

• Amentum is proud to be an Equal Opportunity Employer.
• Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy, age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.
• EEO including Disability/Protected Veterans