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About the Role

This role is responsible for ensuring a seamless, equitable, and high-quality employee experience across the full talent lifecycle. The Associate Director will leverage operational excellence, data-driven decision-making, and people-centered problem-solving to support hiring managers, candidates, and employees. In addition, this role will manage a small portfolio of searches, supporting the full-cycle recruitment process from sourcing through offer.

Responsibilities

Develop and maintain documentation, SOPs, and knowledge-sharing resources for consistent, scalable talent operations.
Own the interview coordination process, ensuring speed, consistency, accuracy, and a world-class candidate experience.
Support compliance efforts, audits, and reporting in partnership with People Operations, Finance, and Legal.
Collaborate cross-functionally to streamline processes and deliver operational excellence across the talent lifecycle.
Identify gaps, inefficiencies, or risks in people processes and proactively propose solutions to the Director Talent Acquisitions while comfortable building from zero and energized by the absence of existing playbooks.
Serve as the subject matter expert for the recruitment technology ecosystem (e.g., Workday and Workable) managing configurations, integrations, troubleshooting, and user support.
Approach broken processes with curiosity while mapping, diagnosing, and fixing inefficiencies with a systems-thinking mindset.
Drive innovation in recruitment technology by identifying opportunities to simplify workflows, integrate new tech and AI, and enhance overall efficiency.
Build dashboards, analyze KPIs, and co-translate recruiting data into actionable recommendations that inform strategic decisions.
Manage a small portfolio of searches, supporting end-to-end hiring processes including job setup, interview logistics, candidate communications, and offer coordination.
Ensure data accuracy, process consistency, and timely movement of candidates within the Applicant Tracking System.
Deliver an equitable, candidate-centered hiring experience that reflects Braven's values.
Co-lead enablement sessions on interview best practices and hiring processes, earning trust and building strong relationships with hiring managers across functions.

Requirements

At least 3 - 5 years of experience in talent operations, HR operations, recruiting operations, or a related field.
Demonstrated experience supporting hiring processes and partnering with hiring managers in a fast-paced or growing organization.
Strong project management skills, with the ability to manage multiple priorities, meet deadlines, and operate effectively in ambiguity.
Excellent organizational and analytical skills, with a strong focus on process improvement and operational excellence.
Exceptional interpersonal and customer service skills, including the ability to communicate clearly and empathetically with candidates, employees, and leaders.
High level of comfort using tools such as Google Suite, HRIS and ATS platforms (e.g., Workable, Workday), Slack, Jira, or similar systems.
Proficiency in leveraging, implementing, and optimizing leading technology tools, including proven experience leading change management processes.
Alignment with and exemplification of Braven’s core values and mission.
Highly organized and able to manage multiple roles, recruiters, and workflows simultaneously without losing track of details.
Demonstrated commitment to building strong and welcoming cultures that help to develop others.
Exemplification of Braven’s core values.
Experience that has informed your belief in Braven’s mission and has prepared you to work with, or for, Braven’s student Fellow population.
Authorized to work in the U.S.

Skills

Talent operations
HR operations
Recruiting operations
Hiring processes
Project management
Organizational skills
Analytical skills
Process improvement
Operational excellence
Interpersonal skills
Customer service skills
Communication skills
Google Suite
HRIS platforms
ATS platforms
Workable
Workday
Slack
Jira
Technology tool implementation
Change management

Location

Atlanta, GA
Chicago, IL
New York, NYC
Newark, NJ

Work Type

In-Person (3 days/week)
Remote (2 days/week)
Full-time

Experience Level

3-5 years of experience in talent operations, HR operations, recruiting operations, or a related field.

Salary/Compensations

$59,500-$74,300 in Atlanta
$62,700-$78,300 in Chicago
$69,000-$86,200 in New York City and Newark

Benefits

Unlimited vacation time
Org-wide holidays
Week-long shutdowns in July and end of year (minimum 19 days/year)
$25,000 in lifetime Carrot benefits for fertility, family-building, and hormonal health
401K contribution match up to 5% of base annual salary
85% health insurance premium coverage for employee and dependents
12 weeks of paid parental leave
One-month paid sabbatical after 4 years on staff

About the Company

Braven is a national nonprofit that prepares promising college students to secure a strong first opportunity after college graduation through a career-accelerating program.
We work with higher education and employer partners to offer a life-changing experience that begins with a semester-long course for college students, followed by support that lasts through graduation.
Together, our ambition is to help rebuild the middle class and revitalize the American Dream.

Equal Opportunity

Braven is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor. We encourage talented individuals of all backgrounds to apply.