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About the Role

The Manager, Operations, Data & Reporting plays a key execution role in supporting the data management, systems, and operational workflows for the SEO Career & Alternative Investments department. This role supports the full scope of the Data & Reporting function, including Salesforce CRM maintenance, partner analytics and reporting, data integrity, and stakeholder responsiveness. The Manager also contributes to broader Operations team projects and initiatives.

Responsibilities

Maintain the integrity and accuracy of corporate partner and participant data in Salesforce.
Oversee workflows, governance protocols, and data standards in Salesforce.
Partner with the Finance team to manage the partner contribution lifecycle.
Ensure alignment of data across integrated technology platforms.
Conduct regular data audits and clean-up activities.
Build and maintain Tableau dashboards and recurring reports.
Prepare ad hoc data pulls, analysis, and reports.
Compile and organize data on partner engagement metrics.
Monitor and flag data anomalies, reporting discrepancies, or incomplete records.
Serve as a flexible resource for priority workstreams across the broader Ops team.
Create and maintain project tracking tools in Monday.com.
Provide shared inbox coverage and respond to inquiries.
Support participant enrollment and system tracking.
Assist with event data tracking and operational logistics.
Support administrative and financial processes.
Perform other assigned duties in support of Operations team goals.

Requirements

Bachelor's degree required, or equivalent relevant work experience.
2-4 years of professional experience in operations, data management, program coordination, or a related field.
Experience working with Salesforce CRM required.
Familiarity with Tableau, Monday.com, or comparable reporting and project management tools strongly preferred.
Proficient in MS365, Box, and Monday.com.
Intermediate to advanced Excel skills preferred.

Skills

Passion for SEO's Mission
Data Accuracy & Attention to Detail
Technical Proficiency
Teamwork & Collaboration
Initiative & Problem-Solving
Project Management
Communication
Organizational Skills

Location

New York, NY

Work Type

Full-Time
Regular
Hybrid

Experience Level

2-4 years of professional experience

Education Level

Bachelor's degree or equivalent relevant work experience

Salary/Compensations

$70,500 - $83,000

Benefits

Low-cost health, vision, and dental options
Generous holiday schedule and PTO policies
Disability coverage
Fully paid time off for new parents
Employer contributions to health reimbursement and retirement accounts

About the Company

Founded in 1963 during the Civil Rights Movement, SEO closes educational and career opportunity gaps for 7,000 ambitious young people annually.
SEO is an innovator in education, mentorship, and creating educational career opportunities that maximize the full potential of our participants.
Each year SEO serves 7,000+ participants nationally, and the organization is widely recognized for developing best-in-class programs with exceptional results.
Established in 1963 by Michael Osheowitz, SEO (Sponsors for Educational Opportunity) is an educational non-profit founded on the belief that talent is everywhere; but opportunity is not.
Our programs are designed to educate, train, mentor, and amplify the voices of our participants to give them a seat at the table – every table.
We propel human potential.

Equal Opportunity

At SEO we are committed to cultivating a team that embodies the backgrounds and experiences of the constituencies we serve and the communities we live in, and a workplace that reflects the impact we make in the world.
Candidates from all communities – including people of color, women, members of the LGBTQIA+ Community, veterans, and people with disabilities – are strongly encouraged to apply.
Equal Employment Opportunity is not just the law, it is our commitment.
Sponsors for Educational Opportunity is an Equal Opportunity/Affirmative Action Employer – M/F/D/V.
We will consider all qualified applicants for employment regardless of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other legally protected status.
If you need accommodation while applying for a role with SEO, due to a disability, please email SEO Talent.