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About the Role

The Installation Scheduling Coordinator will act as a liaison between Sales, Operations, and Clients, ensuring seamless interdepartmental coordination and Client relations for major installations/upgrades. This position manages the day-to-day scheduling and coordination of all installations for the Region, aiming for a seamless installation of equipment with minimal impact.

Responsibilities

• Work with Client and internal Departments to review availability of internal install resources, machines, and communicate scheduling.
• Work closely with Purchasing/Parts to ensure required inventory is forecasted and available.
• Work with Client, sales, and Service Management to set up an installation/upgrade schedule.
• Collaborate with Sales Admin Group to ensure machine movements and required paperwork are completed.
• Work closely with Marketing and Card Production to ensure resident collaterals and signage are available.
• Maintain regular Client communications and troubleshoot issues, making necessary schedule changes.
• Maintain regular communications with all parties to monitor project success and make changes based on issues or feedback.
• Report back to Operations Management/Executive on installation plan status.

Requirements

• Highly organized with strong administrative experience.
• Minimum of 3-5 years of experience in a busy installation coordination environment with focus on client administration/service & operations.
• Demonstrated leadership skills and willingness to collaborate.
• Excellent ability to deal with people at all levels and build trust.
• Proven ability to multi-task in a busy environment.
• Strong project management skills with excellent time management skills.
• Intermediate P.C. skills with MS Word, Excel and Outlook.
• Some field travel will be necessary.
• A valid Ontario driver’s license with an excellent driving record will be required.

Skills

• Client relations
• Interdepartmental coordination
• Scheduling
• Communication
• Inventory management
• Project management
• Time management
• Multi-tasking
• Troubleshooting

Location

• USA
• Canada

Work Type

• Full-time

Experience Level

• 3-5 years

Education Level

• Minimum grade 12 education
• Related post-secondary education preferred

Salary/Compensations

• $24.00 per hour

About the Company

• WASH is a company that customers depend on to keep them going, providing valuable services across USA and Canada (Coinamatic Inc. and ParkSmart Inc).
• We strive to build a sense of purpose and achievement while staying true to our core values.
• We value our people and encourage the development of talented and motivated employees.
• We have been the foundation of many successful careers.
• At our core we are an innovation-driven, fast-paced team environment with a high-performance culture.
• The driving force of our success continues to be our customer service.
• Growth and innovation are at the forefront of our strategic goals.
• We value trust, innovation, and integrity.
• We are committed to helping you design your future and build your career.
• Over the past five years we’ve doubled in size, pioneered new advances in laundry room technology, and modernized our systems.
• As a people-centered company, we provide professional development, promotional opportunities, and a learning environment.