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About the Role

The Director role within the Field Alliances Operations team will be responsible for building and managing a Field Alliances Operations theater team to support the growing CrowdStrike Partner ecosystem and partner with the Alliances leadership team. This position requires an individual who can balance strategy with tactical execution in a dynamic, fast-paced work environment with changing requirements. The successful candidate will be an experienced field operations leader capable of building and developing high-performance teams.

Responsibilities

Business Partner for Theater leader, helping them manage their business and solve problems, partnering with the extended Alliances operations team.
Build and manage a team to ensure day-to-day operational excellence of Crowdstrike Alliances team.
Work proactively with Alliances leaders, aligning with their strategy and priorities.
Lead territory planning, goal setting, and quota assigning process for Theater.
Act as an expert on operational processes and advisor to Alliances leader(s) and their team(s).
Work cross-functionally with other Alliances ops teams and leverage their experience.
Interpret data and prepare metrics and KPIs for management.
Advise on process enhancements and liaise with IT and capability teams.
Participate in QBRs to ensure processes align with business needs and provide recommendations.
Institute best practices and scalable processes, including data flow.
Identify opportunities to improve and streamline processes as the partnership model expands.
Align with cross-functional teams to ensure a positive user experience for partners.
Help set up KPIs to monitor and optimize sales and partner performance.
Manage onboarding of new hires, knowledge transfer, and training materials.
Optimize and prioritize tasks and act as a point for escalation within the theater region.

Requirements

Bachelor's degree
10 years People Management experience
10 years of Field Sales OR Channel/Partner Operations experience
Proven experience in managing field territory models
Proven experience in leading a goaling/quota setting process
Ability to establish strong partnerships and relationships and work across organizational boundaries
Ability to quickly synthesize data and provide recommendations
Excellent presentation and communication skills
Expertise in business applications including Excel, PowerPoint, Salesforce and PowerBI
Curious mind and willingness to constantly improve experience for partners and internal teams

Skills

Excel
PowerPoint
Salesforce
PowerBI
Tableau

Location

Remote

Work Type

Full-time

Experience Level

Director

Education Level

Bachelor's degree

Salary/Compensations

$155,000 - $240,000 per year

Benefits

Market leader in compensation and equity awards
Comprehensive physical and mental wellness programs
Competitive vacation and holidays
Paid parental and adoption leaves
Professional development opportunities
Employee Networks, geographic neighborhood groups, and volunteer opportunities
Vibrant office culture with world class amenities
Great Place to Work Certified™ across the globe
Eligibility for bonuses
Eligibility for equity grants
Comprehensive benefits package that includes health insurance, 401k and paid time off

About the Company

Global leader in cybersecurity, protecting people, processes, and technologies.
Mission to stop breaches and redefine modern security with an AI-native platform.
Customers span all industries, relying on CrowdStrike to keep businesses running.
Mission-driven company with a culture of flexibility and autonomy.
Seeking talented individuals with passion, innovation, and commitment to customers, community, and each other.
Founded in 2011 to address sophisticated attacks with advanced endpoint protection and expert intelligence.
Falcon has redefined endpoint protection; CrowdStrike stops breaches.

Equal Opportunity

Proud to be an equal opportunity employer.
Committed to fostering a culture of belonging where everyone is valued and empowered.
Support veterans and individuals with disabilities through affirmative action.
Committed to providing equal employment opportunity for all employees and applicants.
Does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law.
Base all employment decisions on valid job requirements.
Participates in the E-Verify program.
Committed to fair and equitable compensation practices.