Office Administrator at Jamestown Management Corporation | Yonkers | Rezi

Office Administrator at Jamestown Management Corporation

Office Administrator

Jamestown Management Corporation · Yonkers

1 months ago

Office Administrator

Jamestown Management Corporation · Yonkers

a month ago
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About the Role

Monitor designated streets, lots, garages, other public areas and/or an entire campus to ensure compliance with parking policies.

Responsibilities

  • Provide customer service by answering questions regarding directions, events, building locations and parking policies.
  • Prepare and input daily field reported financial data and keypunch all data into daily revenue reports files and system.
  • Maintain individual client parking accounts; Adds, deletes, & account changes.
  • Enter and post monthly receivable payments.
  • Coordinate, monitor, review and collect overdue/outstanding accounts.
  • Create daily parking revenue report from TEZ, Flow Bird, Verge, Park-Link, SMS and T2P platforms.
  • Pull daily parking revenue report from TEZ, Flow Bird, Verge, Park-Link, SMS and T2P platforms.
  • Daily paperwork revenue reconciliation. Pull reports from different revenue stream platforms.
  • Create a daily DCR and update all daily reports.
  • Update the daily traffic counts report.
  • Update parking enforcement revenue report.
  • Update Tenant Validation Report.
  • Perform accounts payable, bank reconciliations, detailed record keeping, answering phones and filing, client communication.
  • Interact with Operations Managers.
  • Answer and direct incoming phone calls, emails, open mail, send payments to the mailbox, and assist in customer inquiries and transactions.
  • Support Facility Managers and Regional Financial Analyst with other administrative duties as necessary.

Requirements

  • Knowledge of basic bookkeeping or accounting principles.
  • Excellent organizational, time management, and problem-solving abilities.
  • Strong knowledge of Microsoft office suite, including Outlook, Word, and Excel.
  • Must be able to multi-task in an office setting.
  • Knowledge of geography of the area they are enforcing.
  • Knowledge of hazards and safety precautions.
  • Ability to use a handheld computer.
  • Ability to understand and apply parking regulations.
  • Ability to interact with others in a courteous and tactful manner.
  • Ability to maintain a pleasant and mannerly demeanor when speaking on the telephone and with the public.
  • Ability to effectively respond to customer problems or complaints.
  • Must be proactive with strong personal drive and proven customer service skills.
  • Must be willing to lead by example.
  • Must be willing to work a flexible schedule.
  • Must be able to multi-task and manage confidential information.
  • Must possess excellent written and verbal communication skills.
  • Must possess strong organizational skills.
  • Be able to meet company appearance guidelines.
  • Available to work shift times required by our client or operational needs including nights, weekends, and holidays.
  • Be able to sit, stand, lift, climb, push and/or bend for extended periods of time.
  • Can lift objects and baggage with weights in excess of 70 pounds in a safe manner.
  • Must exercise proper judgment, tact, and diplomacy in dealing with people.

Skills

  • Customer service
  • Data entry
  • Bookkeeping
  • Accounting principles
  • Organizational skills
  • Time management
  • Problem-solving
  • Microsoft Office Suite (Outlook, Word, Excel)
  • Accounts payable
  • Bank reconciliations
  • Record keeping
  • Client communication
  • Written communication
  • Verbal communication

Work Type

  • Full Time
  • Onsite

Salary/Compensations

  • $21.00 per hour