Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
About the Role
We are looking for service advisors to join our growing service department. If you have prior experience working in a fast-paced environment and are passionate about delivering an excellent customer experience, we want to talk to you!
Responsibilities
- Greet customers promptly
- Obtain customer and vehicle information
- Clearly report all vehicle symptoms as described by the customer
- Determine and recommend needed maintenance base on age, mileage and history of vehicle
- Prepare a complete and accurate estimate of cost for labor and parts
- Establish follow up time
- Monitor the progress of each vehicle throughout the day, and updating customers frequently
- Verify that the final invoice reconciles with the work performed on the repair order
- Explain all completed work and charges to customers
Requirements
- Proven record of achieving exceptional Customer Satisfaction
- Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a plus
- Team player
- Outgoing personality
- Above average energy level
- Personal and professional integrity
Benefits
- Union benefits
- Health & Dental
- 401K
- Paid Vacation
About the Company
- Hillside Honda, a “Best Dealership to Work For” award winner for three years running, has been family-owned and operated for 40 years.
- We have continued to grow while holding true to our family values of honesty, integrity, and professionalism.
- Hillside Honda understands the importance of happy employees and career development.
- We are involved with our community and offer many company outings, such as our annual fishing trip, holiday parties, and sporting events.
- Many of our employees have been with our organization for over 30 years and our management staff has all been hired from within.
- We believe in your career and promote from within often.