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About the Role

The Senior Site Reliability Engineer will join the Operations Excellence organization to enhance platform reliability, observability, and operational efficiency. This role involves managing critical infrastructure, implementing best practices, and supporting over 600 engineers in delivering high-quality user experiences through technical leadership and complex problem-solving.

Responsibilities

• Implement and maintain highly available AWS infrastructure including EKS clusters and multi-region architectures
• Support reliability of critical services including CI/CD pipelines, API Gateways, and GraphQL federation
• Monitor SLIs, SLOs, and error budgets for Tier 1/2/3 systems
• Implement reliability patterns such as circuit breakers, graceful degradation, and automated failover
• Deploy observability solutions using NewRelic for APM, distributed tracing, metrics, and logging
• Build dashboards and alerts to reduce MTTD and MTTR
• Identify infrastructure cost optimization opportunities and implement FinOps practices
• Execute chaos engineering experiments and contribute to resilience frameworks
• Participate in game day exercises, disaster recovery simulations, and on-call rotations
• Conduct post-incident reviews and implement system improvements
• Collaborate with Platform, Quality, and product teams on reliability and security initiatives
• Support compliance requirements including SOC 2, PCI, and GDPR
• Provide technical guidance to junior team members

Requirements

• 5+ years in Site Reliability Engineering, DevOps, or Infrastructure Engineering
• Bachelor’s degree or equivalent experience
• 3+ years hands-on experience with AWS and Kubernetes cluster management
• Proficient programming skills in Python, Go, or Java
• Experience with infrastructure automation and Infrastructure as Code tools like Terraform or CloudFormation
• Production experience with observability tools such as NewRelic, Datadog, Prometheus, Grafana, or Splunk
• Experience with CI/CD platforms and GitOps workflows
• Experience with on-call rotation and incident response

Skills

• AWS (EKS, Fargate, Lambda, VPC, Route53, CloudFront)
• Kubernetes and Docker
• Istio Service Mesh
• Argo CD, CircleCI, Jenkins, GitHub Actions
• NewRelic and Splunk
• Terraform, CloudFormation, Helm, Kustomize
• Python, Go, Bash
• Tyk Gateway and Apollo GraphQL
• AWS Secrets Manager and Vault
• OpsGenie, PagerDuty, ServiceNow

Work Type

• Full-time
• Hybrid (three or more days in office)

Experience Level

• Senior

Education Level

• Bachelor’s degree or equivalent experience

Benefits

• Inclusive and competitive medical, Rx, dental, and vision coverage
• Family forming benefits
• 13 Paid Holidays
• Flexible Time Off
• 8 hours of paid Volunteer Time off
• Company 401(k) plan with 3.5% company match
• Tuition Reimbursement program
• 1:1 personalized Financial Planning Sessions
• Student Debt Retirement Savings Match program
• Free snacks and refreshments in office

About the Company

• Realtor.com is a leading online real estate platform with over 25 years of experience.
• The company focuses on connecting buyers, sellers, and renters with trusted insights and expert guidance.

Equal Opportunity

• Realtor.com is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law.
• Provides reasonable accommodations for otherwise qualified disabled individuals.