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About the Role
As the Assistant Sales Manager, you will direct and organize the overall operation of the spa sales department to deliver an outstanding customer experience, meet and exceeding sales and membership goals through exemplary customer experience and customer satisfaction.
Responsibilities
- Lead daily huddles that energize and align the team.
- Lead by example, walk the talk.
- Build, coach, and motivate a team to crush sales and membership goals.
- Keep the customer experience at the heart of everything — from check-in to check-out.
- Celebrate wins, recognize talent, and grow your team’s confidence and skills.
- Roll out promotions, contests, and community events that bring the spa to life.
- Own and manager membership experience and retention.
- Own the numbers — track results and turn insights into action plans that win.
Requirements
- 2 to 3 years service sales experience of memberships, subscriptions, or similar type services.
- 2+ years of leadership experience (spa, retail, hospitality, fitness, or sales industries preferred).
- Flexible schedule – this role requires a variety of hours which may include nights and a weekend day.
- A high emotional IQ motivator who thrives on coaching and team development.
- Goal-oriented with a proven track record of driving results.
- An excellent communicator who inspires positivity and accountability.
- Someone who leads from the front desk and breakroom — not from the office.
Skills
- Sales
- Leadership
- Customer Experience
- Coaching
- Team Development
- Communication
- Goal-Oriented
- Motivational
Location
- Nationwide
Work Type
- Full-time
Experience Level
- 2-3 years of service sales experience
- 2+ years of leadership experience
Salary/Compensations
- $18/hour + commission and bonuses
Benefits
- 401(k)
- 401(k) matching
- Bonus based on performance
- Company parties
- Employee discounts
- Free food & snacks
- Free uniforms
- Opportunity for advancement
- Paid time off
- Training & development
- Wellness resources
- Competitive base pay
- Ongoing leadership development and training
- Team outings
- Company cruise
About the Company
- Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations.
- We treat every guest & employee with respect.
- We know if you have happy employees, you will have happy clients.
- Become part of the team and you’ll see that for yourself.
- Over 600 Locations Nationwide