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About the Role

Project and Program Managers at Equinix are responsible for delivering complex, large-scale strategic programs while driving the integration of artificial intelligence into program workflows and operations. This role builds high-impact relationships with global stakeholders to launch new products and services, and acts as a key champion for AI adoption, identifying opportunities to automate, augment, and accelerate program delivery through AI-powered tools and processes.

Responsibilities

Own the full lifecycle of large-scale, high-impact technology programs from initiation through delivery
Scope, plan, and manage multiple concurrent technical projects across diverse teams and domains
Lead cross-functional teams through Agile, Scrum, and/or SDLC methodologies to deliver business-critical outcomes on time and within budget
Drive program alignment with strategic objectives, ensuring dependencies, risks, and resources are proactively managed
Develop and maintain integrated program plans including scope, schedule, milestones, and resource allocation
Facilitate retrospectives and continuous improvement initiatives to enhance delivery practices
Lead estimation processes and resource planning across engineering, product, and operations teams
Applies AI tools to streamline program planning, status tracking, reporting, and documentation—including the use of generative AI, workflow automation, and intelligent dashboards
Champions AI literacy and adoption across program teams, helping colleagues understand how to effectively leverage AI tools in day-to-day workflows
Evaluates emerging AI tools (e.g., AI project management platforms, LLM-based assistants, intelligent scheduling tools) and recommends adoption where appropriate
Collaborates with AI/ML and data teams to co-design AI-enabled solutions that improve program outcomes
Establishes governance frameworks for responsible AI use within program workflows, ensuring alignment with company policies and ethical standards
Stays current on AI and technology trends relevant to cloud services, product development, and program operations
Adapts communications across audiences—team members, key stakeholders, and executive leadership—with clarity, brevity, and appropriate use of AI-assisted synthesis tools
Develops executive-ready program updates, leveraging data visualization and AI-generated summaries to communicate complex program status efficiently
Works extensively with internal and global stakeholders to build strong partnerships, ensure strategic alignment, and drive clarity for program goals across functions
Partners with GTM and Sales to plan and drive commercialization of new products and services
Executes through influence and cross-functional collaboration, creating an environment of mutual trust and accountability
Design and implement program-level reporting and dashboards for executive stakeholders
Define and evolve program management processes, templates, and operating rhythms to support scalable delivery, operational excellence, and thoughtful adoption of AI-enabled workflows and tooling
Manages complex and reputational risks spanning projects, strategic initiatives, and governing bodies where required
Applies lateral thinking and data analysis to solve complex problems

Requirements

7+ years of experience in technology program or project management, with a proven track record of delivering complex, interdependent initiatives on budget and on time
Demonstrated expertise in Agile, Scrum, and SDLC methodologies
Strong proficiency with project management tools and portfolio reporting systems
Excellent communication, leadership, and stakeholder management skills
Demonstrated curiosity and adaptability with emerging technologies, including AI-assisted workflows, developer tooling, and operational automation

Skills

AI tools
Generative AI
Workflow automation
Intelligent dashboards
AI literacy
AI project management platforms
LLM-based assistants
Intelligent scheduling tools
AI/ML
Data pipelines
Prompt engineering
Responsible AI
AI-powered productivity tools
Claude
Copilot
ChatGPT Enterprise
Notion AI
AWS AI/ML offerings
Azure AI/ML offerings
GCP AI/ML offerings
Data-driven decision making
Dashboards
Business intelligence tools
AI-generated insights
Facilitation skills
Collaborative, distributed environments
Cloud services development
Cloud services adoption
Written communication
Verbal communication
Influence
Team building
Cross-functional collaboration

Location

Canada - Toronto Office

Work Type

Full-time

Experience Level

7+ years

Education Level

Bachelor’s Degree required
MBA preferred

Salary/Compensations

112,000 - 162,000 CAD / Annual

Benefits

Employee Assistance Program
Insurance: healthcare coverage, life, disability and optional benefit plans
Retirement: Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP) and Tax-Free Savings Plan (TSFA)
Vacation and Paid Holidays

About the Company

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.
A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.
A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact.
You’ll work across teams, influence key decisions, and help shape the path forward.
You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Equal Opportunity

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
We use artificial intelligence in our hiring process.
This posting is for a backfill position, meaning it is to fill an existing vacancy within our organization.
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy/ childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political/ organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. (US Applicants) Please click here to see the “Know Your Rights: Workplace Discrimination is Illegal” poster and supplement. Please click here to see our EEO Policy Statement. Please click here to see our Pay Transparency Policy Statement. Equinix participates in E-Verify.
Accessibility and Accommodations: Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.