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About the Role

The Fulfilment Process Analyst supports continuous improvement, governance, and operational excellence across end-to-end fulfilment processes. This role ensures process efficiency, high-quality execution, consistent documentation, and effective stakeholder engagement for smooth business-as-usual operations and strategic transformation.

Responsibilities

• Process Improvement Execution
• BAU Change Requests (CRs)
• Change Management
• Process Documentation Update
• Engagement with the Training Team

Requirements

• Analysis and problem solving
• Experience with change management, process governance, or continuous improvement programs is an advantage.
• Ability to influence and collaborate across cross-functional teams.
• Excellent communication, documentation, and stakeholder-management skills.
• Comfortable operating in fast-paced environments with multiple priorities.

Skills

• Experience in process improvement methodologies (Lean, Six Sigma, or similar).
• Experience working with Salesforce development teams
• Strong understanding of fulfilment, order-to-invoice, or operational process management within an enterprise software business

Location

• Cambridge
• London

Work Type

• hybrid
• full-time

Benefits

• Flexible benefits fund
• Emergency leave days
• Adoption leave
• 28 days annual leave (plus bank holidays)
• Pension
• Life cover
• Private medical insurance
• Parental leave
• Education assistance program

About the Company

• AVEVA is creating software trusted by over 90% of leading industrial companies.
• Our team of almost 500 Finance professionals are central to AVEVA’s £1bn+ business.
• We cover everything from procurement and FP&A to sales forecasting and internal risk management, and we’re playing a leading role in our company’s transition to a subscription-based business model.
• AVEVA is laying the groundwork for serious, sustainable growth, meaning there’s a lot for the team to do – and a lot of interesting opportunities.
• AVEVA is a global leader in industrial software with more than 6,500 employees in over 40 countries.
• Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals, and minerals – safely, efficiently, and more sustainably.
• We are committed to embedding sustainability and inclusion into our operations, our culture, and our core business strategy.
• AVEVA is a global leader in industrial software.
• Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals and minerals – safely, efficiently and more sustainably.
• We’re the first software business in the world to have our sustainability targets validated by the SBTi, and we’ve been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion.
• We’ve also recently been named as one of the world’s most innovative companies.

Equal Opportunity

• AVEVA is an Equal Opportunity Employer.
• We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect.
• We value diversity and the expertise that people from different backgrounds bring to our business.
• AVEVA provides reasonable accommodation to applicants with disabilities where appropriate.
• If you need reasonable accommodation for any part of the application and hiring process, please notify your recruiter.
• Determinations on requests for reasonable accommodation will be made on a case-by-case basis.