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About the Role

Join our Immunology Sales team and help us deliver clinical product information, educational materials, and clinical training programs to healthcare providers and systems, ultimately achieving better patient outcomes in their communities. We are seeking an experienced sales leader to lead an immunology sales region for their respective geography. This Director of Commercial Operations (DCO) has overall responsibility for the management and results of the customer teams for which they are responsible.

Responsibilities

Lead, recruit, develop, and retain a high-performing regional team to execute approved customer engagement strategies that achieve business objectives.
Own the customer portfolio and overall customer experience, ensuring delivery of accurate and trusted communications across all team touchpoints.
Build and sustain business relationships with senior leaders and industry thought leaders to support strategic engagement.
Align account plans with payer and managed-care considerations to optimize access and reimbursement strategies.
Deliver regional business results and meet defined P&L targets.
Communicate and embed a customer-centric vision across large teams, motivating employees at all levels toward shared goals.
Contribute to national strategy and tactics through active participation on cross-functional teams.
Proactively identify and pursue opportunities to grow the business.
Maximize business potential by leveraging payer, patient, and HCP interactions and interdependencies.
Provide input to set annual financial goals for the assigned customer base.
Ensure compliance with company policies, business practices, and regulatory requirements.

Requirements

BA/BS degree and at least 10 years of experience in sales, marketing, or managed care within the pharmaceutical industry.
Minimum of 3 years of people management experience.
At least 3 years’ experience building and managing customer relationships.
Resident of the U.S. East region with the ability to travel up to 50%, including overnight trips within the assigned territory.
Demonstrated ability to develop regional strategic business plans, implement omnichannel strategies, and partner cross-functionally to achieve launch and growth objectives.
Strong knowledge of regional healthcare dynamics, including provider organizations, IDNs, specialty pharmacies, and access/reimbursement considerations.
Track record of building and developing high-performing teams; strengths in strategic agility, business acumen, decision quality, driving results, managerial courage, and building effective teams.
Valid driver’s license.

Skills

Customer Relationship Building
Inbound Phone Sales
Managed Care Marketing
New Product Launch Strategies
People Leadership
Pharmaceutical Sales
Relationship Building
Sales Forecasting
Sales Goal Achievement
Sales Pipeline Management
Sales Reporting
Sales Strategy Development
Strategic Thinking
Talent Development
Technical Product Sales

Location

U.S. East region

Work Type

Field-based
Remote

Experience Level

10 years of experience in sales, marketing, or managed care within the pharmaceutical industry
3 years of people management experience
3 years’ experience building and managing customer relationships

Education Level

BA/BS degree
MBA or MS in Science, Business, or Healthcare discipline (Preferred)

Salary/Compensations

$231,900.00 - $365,000.00

Benefits

Annual bonus and long-term incentive, if applicable
Medical, dental, vision healthcare and other insurance benefits (for employee and family)
Retirement benefits, including 401(k)
Paid holidays, vacation, and compassionate and sick days

About the Company

Our company aspires to be the premier research-intensive biopharmaceutical company.
We're at the forefront of research to deliver innovative health solutions that advance the prevention and treatment of diseases in people and animals.
Our company is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products.
The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where we have codified our legacy for over a century.
Our success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.

Equal Opportunity

As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics.
As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities.
We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.