Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

As a Senior Change Manager, you will lead large-scale, multi-disciplinary programmes and complex projects, shaping how the bank delivers for its customers. This role involves inspiring teams, influencing strategy, and driving transformation for business growth. You will take accountability for end-to-end change delivery, aligning programmes with business strategy and ensuring benefits are realized. You will integrate people, technology, and strategy, manage procurements and supplier relationships, and present insights to senior leadership to champion measurable business improvement and cultural evolution.

Responsibilities

E2E accountability of change delivery for a Business outcome or a complex Project/Programme.
Coordinate between multiple Business areas on requirements/dependencies for a unified design/plan.
Manage plans, ORA, stakeholder communication, and exceptions, aligning with Service and Risk functions.
Manage third-party deliverables, ensuring quality and quantity.
Trace plans back to roadmaps and strategic OKRs.
Lead transformative change that strengthens the organization and enables people, customers, and communities to thrive.

Requirements

Proven track record in change management/PMO/project management with strong understanding of project management methodologies and best practices.
Experience in business case development, finance management, delivery planning, stakeholder mapping, and communication plans.
Thorough understanding of agile delivery practices.
Proven track record on successful management and mitigation of project/programme risks and issues.
Robust knowledge of IT infrastructure, Business changes, and their implications.
Experience preparing and delivering reports and presentations to stakeholders regarding project status, results, and recommendations.
Experience determining the full scale and scope of the programme and its impact on the business.
Strong interpersonal and leadership skills to persuade and influence others.
Ability to manage large, multi-disciplined, or highly technical teams, often through others.
Ability to define, shape, and develop project requirements and solutions with stakeholders.
Ability to influence strategy at a divisional level.
Control project cost, time, quality, and benefits, ensuring business case delivery.
Must have the right to work in the UK.

Skills

Agile delivery practices
Business case development
Finance management
Delivery planning
Stakeholder mapping
Communication plans
Risk and issue management
IT infrastructure knowledge
Reporting
Presentation skills
Interpersonal skills
Leadership skills
Influencing skills
Team management
Project requirement definition
Solution development
Strategy influence
Quality promotion

Location

Unity Place, United Kingdom
London Triton Square (TSQ), United Kingdom

Work Type

12 Month Fixed Term Contract
Hybrid working pattern

Experience Level

Senior

Education Level

Degree level education in relevant subject is desirable.
MSP, PMP, PRINCE 2 practitioner, agile or external PMO certification are advantageous but not mandatory.

Salary/Compensations

£71,862.00 - £107,794.00 per annum

Benefits

30 days’ holiday plus bank holidays, which increases to 31 days after 5yrs service.
Option to purchase up to 5 contractual days per year.
£6,000 car allowance per year.
Company funded individual private medical insurance.
Company-funded death-in-service benefit.
Income protection insurance.
Option to take advantage of discounted rates for additional life assurance and critical illness cover.
Share plans.
Staff versions of Edge Current Accounts and Credit Cards with no fees.
Access to many other deals and discounts in Santander products and services.
Wellbeing partners across 4 pillars (physical, mental, social and financial).
Suite of apps, discounted gym and fitness access, weekly online classes, flexible healthcare and mental health support.
Enhanced family leave.
Childcare options.
Tailored wellbeing support.
Volunteering opportunities.
Global growth opportunities.

About the Company

Santander is evolving from a global, high-impact brand into a technology-driven organisation.
We are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.
Our mission is to contribute to help more people and businesses prosper.
We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management.
Retail & Commercial Banking is a global business integrating all our retail and commercial banking activities to better serve our customers, improve efficiency and drive value creation.
Our work touches 140 million lives every day.
We are always innovating, sharing our experiences, questioning how we do things and adapting to new challenges.
As we keep reinventing ourselves for the digital age, even your smallest action will have a massive impact.

Equal Opportunity

Santander is a proud, inclusive organisation that provides equal opportunities for everyone — regardless of age, gender, disability, civil status, race, religion or sexual orientation.
We’re committed to creating a recruitment experience that’s accessible, fair and welcoming for all candidates.
We want our people to thrive — at work and at home — while delivering the best outcomes for our customers and supporting each other to grow.