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About the Role

The Staff AI Operations Architect will own key business strategy and outcomes for Checkr's Product & Quality Operations function, ensuring the accuracy of background check reports at scale by integrating human expertise and AI-assisted decision-making. This role will lead operational programs to prove model viability, build scalable frameworks, and drive feedback loops for system improvement, partnering closely with Analytics, ML/AI, and Product teams.

Responsibilities

Architect and lead the shift from transactional to system-level resolutions, defining how risk drives routing and where human judgment is applied
Set accuracy thresholds and make judgment calls on speed and cost trade-offs; establish compliance guardrails and operational controls
Design and operate the human-in-the-loop framework that connects expert review to AI model improvement, defining the feedback architecture so every expert decision generates signal that makes automated detection smarter over time
Partner with Analytics, ML/AI, and Product teams as the operational voice in a cross-functional build
Architect repeatable frameworks that transform one-time solutions into systematic capabilities

Requirements

8+ years of experience in operations or business operations with a track record of designing and delivering systems that scale
Demonstrated ability to execute roadmaps while building the operational infrastructure underneath them
Experience in human-in-the-loop or AI-assisted operations, ideally in a regulated industry (background screening, fintech, healthtech, compliance)
Strong analytical skills with the ability to use data to make architectural decisions, including quality thresholds, routing logic, capacity tradeoffs - not just optimize existing processes
Cross-functional instincts: you've partnered closely with technical teams and can translate between operational reality and system design
An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes

Location

San Francisco, CA

Work Type

Hybrid

Experience Level

8+ years

Salary/Compensations

$165,000—$194,000 USD

Benefits

Learning and development allowance
Competitive cash and equity compensation, and opportunity for advancement
100% medical, dental, and vision coverage
Up to $25K reimbursement for fertility, adoption, and parental planning services
Flexible PTO policy
Monthly wellness stipend
Lunch five times a week
Commuter stipend
Relocation stipend may be available

About the Company

Checkr is building the data platform to power safe and fair decisions.
Over 140,000 companies and millions of people rely on Checkr for AI verification in the moments that matter most: getting a new job, a new place to live, a car ride, childcare, even a date.
Customers include Uber, Pennymac, Airbnb, Doordash, Amazon, and Anthropic.
We’re a team that thrives on solving complex problems with innovative solutions that advance our mission.
Checkr is recognized on Forbes Cloud 100 2025 List and is a Y Combinator 2024 Breakthrough Company.

Equal Opportunity

Checkr is committed to building the best product and company, which requires hiring talented and qualified individuals with a diverse set of perspectives and lived experiences.
Checkr believes in hiring people of all backgrounds, including those whose histories are impacted by the justice system in accordance with local, state, and/or federal laws, including the San Francisco’s Fair Chance Ordinance.