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About the Role

The Global Talent Management and Development team is central to CRA’s success by creating an employee-centered work experience. In this role, you will be responsible for supporting the employee life cycle particularly as it relates to onboarding, learning and development programs, performance management, as well as any employment transition activity.

Responsibilities

• Assist with onboarding and integration efforts of new hires globally, with a particular focus on campus/early career and intern hires
• Operate as point-person for all incoming hires
• Troubleshoot schedule conflicts and collaborate across corporate departments globally
• Maintain content on the intranet site and onboarding platform
• Support Learning and Professional Development activities
• Coordinate global training program logistics (both virtual and live), including invitations and pre-work distribution, recording and editing programs, compiling attendance reports and distributing feedback surveys
• Oversee the tuition support program, including approving and tracking reimbursements
• Handle day-to-day employee administrative transactions
• Process changes in working hours
• Ensure employee documentation is properly recorded and maintained
• Administer Human Capital systems
• Update records in our HRIS platform (Workday)
• Maintain enrolment, attendance and learning options in our Learning Management System
• Support performance management activities
• Schedule and attend Annual Review meetings and capture notes/follow-ups
• Update HRIS systems and track review outcomes and follow-ups
• Support special projects across the Talent team (employee engagement survey, process/system automation initiatives, etc.)

Requirements

• CV/Resume – please include current contact information (address, email and telephone number)
• Cover letter – please describe your interest in CRA and how this role matches your goals

Skills

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams)
• Communication software (Zoom)
• Advanced knowledge of Excel (v-lookups, pivot tables) desirable
• Experience with employee management systems (Workday preferred)
• Experience with other HR technologies (LinkedIn Learning, Enboarder preferred)
• Curious and analytic thinker with a problem-solving mindset
• Effective written and oral communication skills
• Demonstrated high level ownership and detail orientation
• Strong teamwork and collaboration capabilities
• Excellent time management and task prioritization
• Good judgment and ability to maintain confidentiality of sensitive information
• Empathic and warm personality, exhibiting patience and calmness in challenging situations
• Flexibility to work across North American and European time zones
• Potential evening and weekend work
• Occasional overnight/international travel

Location

• New York
• Washington, DC
• Boston
• Chicago

Work Type

• Hybrid

Experience Level

• Up to 3 years related work experience in a complex, fast paced and high-volume business (professional services preferred)

Education Level

• Bachelor's or Master's degree in a related discipline, with strong academic performance

Benefits

• Robust skills development programs
• Commitment to offering training annually through formal and informal programs
• Training includes technical training, presentation skills, internal seminars, and career mentoring and performance coaching
• Additional leadership and collaboration opportunities exist through internal firm development activities
• Comprehensive total rewards program
• Superior benefits package
• Wellness programming to support physical, mental, emotional and financial well-being
• In-house immigration support for foreign nationals and international business travelers

About the Company

• Charles River Associates is a leading global consulting firm that provides economic, financial, and business management expertise to major law firms, corporations and governments around the world.
• CRA advises clients on economic and financial matters pertaining to litigation and regulatory proceedings, and guides corporations through critical business strategy and performance-related issues.
• Since 1965, clients have engaged CRA for its combination of industry experience and rigorous, fact-based analysis that provide clients with clear, implementable solutions to complex business concerns.

Equal Opportunity

• Charles River Associates is an equal opportunity employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, status as a protected veteran, or any other protected characteristic under applicable law.