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About the Role

The Campus & Student Services Coordinator acts as a central point of coordination for student services, campus operations, front-of-house management, and administrative support at GIA’s London campus. This role ensures a professional, welcoming, and efficient environment while managing relationships with students, visitors, vendors, and internal stakeholders.

Responsibilities

• Serve as the first point of contact for students, visitors, and vendors.
• Manage reception and front-of-house functions, including telephone, email, and in-person enquiries.
• Conduct campus tours and meetings with prospective students.
• Coordinate student swipe card access and monitoring.
• Manage incoming and outgoing mail, courier services, and campus deliveries.
• Support student lifecycle processes including enrolment, registration, and record-keeping.
• Provide basic pastoral signposting for students.
• Liaise with building management regarding facilities, maintenance, and security protocols.
• Manage campus office supplies, inventory, and vendor ordering.
• Coordinate campus events such as Open Days, graduations, and career fairs.
• Assist with invoicing, expense coordination, and general financial administration.
• Perform clerical duties including filing, scanning, and document management.

Requirements

• Educated to A Level standard or equivalent.
• Previous experience in student services, campus operations, office coordination, or corporate reception.
• Experience working within a client-facing corporate or professional environment.
• Demonstrated ability to coordinate multiple operational responsibilities and stakeholder groups.
• Proficiency in Microsoft Office applications including Word, Excel, Outlook, and PowerPoint.
• Ability to maintain confidentiality and exercise discretion.

Skills

• Professional front-of-house manner
• Strong verbal and written communication
• Excellent organisational and time-management skills
• Ability to work independently with minimal supervision
• Proactive, solution-oriented mindset
• High attention to detail
• Workday or similar system experience

Location

• Canary Wharf, London, UK

Work Type

• Full-time

Education Level

• A Level standard or equivalent

Benefits

• Competitive salaries
• Exceptional benefits
• Training opportunities

About the Company

• GIA is a nonprofit institute dedicated to ensuring public trust in gems and jewelry through research and education.
• Established in 1931, the organization employs over 3,000 people across 13 countries.
• GIA provides gemological research, education programs, industry standard setting, and laboratory services.

Equal Opportunity

• All employment decisions are made without regard to unlawful considerations of race, sex, religion, national origin, age, disability, or any other legally protected status.
• Reasonable accommodations are available upon request.