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About the Role

As a Brand Specialist, you will be the face of Whaling City Mazda, assisting customers with vehicle demonstrations, showcasing Mazda technology, maintaining vehicle presentation, and generating traffic through community outreach and advertising. Management will guide you through the sales process, allowing you to focus on creating a great customer experience.

Responsibilities

• Welcome and assist customers visiting the dealership.
• Conduct vehicle walkarounds and product demonstrations.
• Explain Mazda features, technology, safety systems, and benefits.
• Pull vehicles up for customer appointments and test drives.
• Maintain vehicle presentation and showroom appearance.
• Assist with dealership marketing, social media, and advertising initiatives.
• Generate customer interest through community engagement and promotional activities.
• Follow up with customers and maintain positive relationships.
• Work closely with managers who will assist throughout the sales process.
• Participate in training and professional development programs.

Requirements

• Positive attitude and strong work ethic.
• Excellent communication and customer service skills.
• Ability to learn and present product information confidently.
• Comfortable using social media and technology.
• Valid driver's license with a clean driving record.
• Ability to work in a fast-paced, team-oriented environment.
• Sales or customer service experience is a plus, but not required.

Skills

• Customer service
• Communication
• Social media
• Technology

Location

• New London, CT

Work Type

• Full-time

Experience Level

• No automotive experience required

Salary/Compensations

• Weekly Salary
• Hourly Pay
• Commission-Based Earnings
• Combination Pay Plans Available

Benefits

• Paid training and ongoing professional development
• Hands-on support from experienced managers
• Medical insurance
• Dental insurance
• Career advancement opportunities
• Employee discounts

About the Company

• Whaling City Mazda is one of the fastest-growing Mazda dealerships in Connecticut.
• We are looking for energetic, customer-focused individuals who are passionate about helping people and creating exceptional experiences.
• No automotive experience is required—we provide comprehensive training and ongoing support from our management team.