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About the Role

As a Product Manager at Factor Canada, you are responsible for solving meaningful customer problems while staying true to our brand vision. You will own key decisions regarding the positioning, assortment, and pricing of your portfolio, defining the strategic roadmap to deliver an experience that drives long-term customer retention and brand loyalty. Your mission is to ensure every innovation is loved by the customer, feasible for operations, and viable for the business.

Responsibilities

• Define and own key aspects of our product roadmap, prioritizing business outcomes and identifying necessary features.
• Serve as the definitive authority on our customer by combining quantitative and qualitative insights.
• Act as the primary champion for the customer, explaining the 'Why' behind every initiative.
• Lead the discovery process for new concepts by validating value, ease of enjoyment, production feasibility, and financial viability.
• Partner with Culinary, Operations, and other stakeholders to co-create solutions.
• Digest and summarize product launches, A/B tests, or other data sets into actionable insights.
• Manage the commercial viability of your portfolio, balancing quality, cost, and other considerations.
• Partner with international brand counterparts to share best practices and leverage global innovations.
• Take a rapid testing approach to learn and pivot quickly.

Requirements

• 5+ years of progressive experience in Product Management or Product Development, ideally within a food manufacturing, D2C subscription, or FMCG environment.
• Ability to identify unmet customer needs and pain points, with a knack for creative thinking.
• Outstanding ability to manage meetings, present to diverse audiences, and shift perspectives to negotiate and secure buy-in.
• Exceptional ability to break down complex, ambiguous problems and build data-driven business cases.
• Deep understanding of product discovery and delivery frameworks with a proven track record of applying them to a physical supply chain.
• A strong entrepreneurial streak and a desire to excel in a high-growth, unstructured, and fast-paced environment.
• Willingness to travel occasionally.
• Possible exposure to common allergens (e.g., peanuts, tree nuts, milk) in the working environment.

Skills

• Customer-Centric Mindset
• Strategic Influence & Communication
• Analytical Reasoning
• Physical Product Fluency
• Entrepreneurial Mindset

Location

• 110 Spadina Ave, Suite 200, Toronto, ON, M5V 2K4

Work Type

• Hybrid
• 3 days on-site
• Full-time

Experience Level

• 5+ years

Education Level

• Bachelor’s degree in Engineering, Business, or a related technical field (e.g., Food Science)

Salary/Compensations

• $90,000—$100,000 CAD

Benefits

• 75% discount on weekly HelloFresh and Chefs Plate meal kits
• 50% off weekly Factor meal box
• Health & Dental benefits from day 1
• Health Spending Account
• Unlimited access to the Headspace app
• 25% discount on GoodLife fitness memberships
• Competitive RRSP matching program
• Generous vacation and PTO
• Parental leave top-up program
• Development opportunities and L&D fund
• Team socials and company days

About the Company

• Factor Canada is part of the HelloFresh family, a leading meal kit company.
• HelloFresh Canada uses AI-integrated technology to help process and evaluate applications more efficiently.

Equal Opportunity

• With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.