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About the Role

We are seeking a highly motivated individual to lead product management within Fidelity’s Center for Family Engagement, focusing on AI initiatives and new product development. This role involves planning and supporting key business deliverables and acting as a liaison between technical and business stakeholders. The position requires strong technical competency and the ability to collaborate effectively within a matrixed team across various Fidelity departments. You will advance safe experimentation in the FinTech space, explore new technologies, and continuously provide value to customers, aiming to have a direct and positive impact. By promoting agile leadership, you will foster an innovative agile culture.

Responsibilities

Managing the entire product lifecycle from strategic planning to execution
Specifying market requirements for current and future products through market research
Building and teaching new design and development practices to support AI-enabled digital delivery
Developing product proposals with clear functionality, customer value, time to market, and development requirements
Developing product roadmaps with distinct milestones and defining prioritization
Implementing a go-to-market plan, coordinating with all departments
Analyzing potential partner relationships for product distribution
Analyzing consumer trends and customer feedback to generate new product ideas
Leading resources in the planning, design, development, testing, deployment, and support of releases and programs
Partnering with other functional areas to drive strategy
Developing and reporting on product measurement and metrics
Improving support processes and customer experience
Breaking down complex problems into manageable components
Synthesizing data-driven insights into clear takeaways for decision-making
Adapting approach to accommodate shifting priorities or new information

Requirements

10+ years of experience in Product Management
Project experience with AI (Voice AI a plus)
Capable of partnering with and influencing individuals at all organizational levels
Ability to effectively multi-task and manage time
Ability to work independently as well as within a team environment
Demonstrated technical, analytical, and problem-solving skills
Customer focus and dedication to customer satisfaction
An affinity for technology and staying up-to-date on industry innovations
Comfortable with ambiguity and change

Skills

Product Management
AI
Voice AI
Market research
Agile leadership
Agile culture
Design and development practices
Product proposals
Product roadmaps
Go-to-market plan
Partner relationship analysis
Consumer trend analysis
Customer feedback analysis
Product planning
Product design
Product development
Product testing
Product deployment
Product support
Product metrics
Communication (written and verbal)
Interpersonal skills
Time management
Teamwork
Problem-solving
Customer satisfaction
Technology affinity
Industry innovation awareness
Complex problem decomposition
Data-driven insights synthesis
Decision-making
Adaptability

Location

Work Type

Full-time

Experience Level

Director
Senior Director/VP

Salary/Compensations

$110,000-$222,000 per year

Benefits

Comprehensive health care coverage
Emotional well-being support
Market-leading retirement plan
Generous paid time off
Generous parental leave
Charitable giving employee match program
Educational assistance including student loan repayment
Tuition reimbursement
Learning resources to develop career

About the Company

Fidelity is a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates.
We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences.
For information about working at Fidelity, visit FidelityCareers.com.

Equal Opportunity

Fidelity Investments is an equal opportunity employer.
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process.
To initiate a request for an accommodation please contact the following: For roles based in the US: Contact the HR Leave of Absence/Accommodation Team by sending an email to accommodations@fmr.com, or by calling 800-835-5099, prompt 2, option 2 For roles based in Ireland: Contact AccommodationsIreland@fmr.com For roles based in Germany: Contact Accommodationsgermany@fmr.com