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About the Role

We are looking for a Sales Associate who is an enthusiastic team player with a passion for retail and customer experience. The ideal candidate brings positive energy, enjoys working collaboratively, and is excited to create a fun, engaging, and memorable shopping experience for every customer.

Responsibilities

• Deliver a unique, fun, and engaging customer experience that reflects the spirit of Flying Tiger Copenhagen
• Ensure customers are always the top priority, creating welcoming and interactive in-store moments
• Engage with customers by sharing product knowledge and storytelling, helping them discover new and exciting items
• Maintain strong knowledge of products, promotions, and brand values
• Meet and exceed individual and team sales goals, contributing to overall store success
• Work collaboratively with the team to build a positive and high-energy store environment
• Support personal development by setting goals and actively seeking feedback
• Assist with merchandising, floor sets, and visual updates, ensuring the store remains inspiring and well-presented
• Follow all company policies and procedures
• Process transactions accurately and efficiently using POS systems
• Support back-of-house tasks, including stock replenishment and organization
• Maintain awareness of loss prevention and safety practices
• Assist with general store upkeep to ensure a clean and organized environment

Requirements

• Friendly, outgoing personality with strong customer engagement skills
• Previous retail or customer service experience preferred
• Ability to achieve sales targets and performance metrics
• Strong communication and interpersonal skills
• Team-oriented mindset with the ability to collaborate effectively
• Positive attitude with a willingness to learn and grow
• Ability to receive and apply feedback constructively
• Basic familiarity with POS systems and retail tools is an asset
• Flexible availability (evenings, weekends, and holidays)
• Ability to stand and walk for extended periods
• Ability to lift and move merchandise (up to ~50 lbs) as needed
• Comfortable using ladders or step stools
• Ability to perform physical tasks such as bending, reaching, and carrying items
• Strong coordination and ability to work in a fast-paced environment

Skills

• Customer engagement
• Sales
• Communication
• Interpersonal skills
• Teamwork
• POS systems
• Retail tools

Location

• Canada

Work Type

• Full-time

Experience Level

• Entry Level

Salary/Compensations

• $17.60/hr

Benefits

• Opportunities to learn and grow
• Supportive team environment

About the Company

• Fox Group is a leading and fast-growing retailer with over 10,000 employees globally.
• Flying Tiger Copenhagen is a Danish lifestyle retail chain that began in 1995.
• The brand has expanded to over 1,000 stores across 42 countries.
• Flying Tiger Copenhagen offers a wide array of products, primarily focusing on accessories and toys, designed to bring fun and surprise to everyday life.
• The store layout encourages a 'treasure hunt' experience with frequent new item introductions.

Equal Opportunity

• Fox Group is an equal opportunity employer committed to diversity and inclusion.
• We encourage applications from all qualified candidates, including those with disabilities.
• Accommodations are available upon request throughout the recruitment process and will be handled confidentially.