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About the Role

Nebius is opening its flagship US office in San Francisco and seeks a Senior Workplace Manager to lead workplace operations, office delivery, and employee experience. This role ensures US workplaces are safe, high-performing, and functional, supporting productivity, collaboration, and growth. Combining operational discipline with a hospitality mindset, the role sets the standard for a welcoming, high-quality workplace experience across all service touchpoints. This is a unique opportunity to shape a strategically important space and create a workplace that colleagues and visitors enjoy.

Responsibilities

Own local workplace projects including office openings, fit-outs, moves, expansions, and improvements, ensuring alignment with global strategy.
Lead and coordinate the local project ecosystem, including project managers, brokers, lawyers, architects, landlords, vendors, and stakeholders.
Contribute to workplace development initiatives including space planning, office activation, future workplace concepts, and continuous improvement of employee and visitor experience.
Ensure spaces are designed, operated, and activated with an experience-first perspective, ensuring functionality, welcome, and scalability.
Oversee the full workplace service ecosystem, including facilities, maintenance, cleaning, reception, catering, logistics, access control, furniture, equipment, and vendor coordination.
Ensure reliable Hard FM operations, including technical infrastructure, maintenance, and building systems.
Oversee Soft FM services with a hospitality lens, ensuring consistent, caring delivery of reception, catering, cleaning, logistics, and day-to-day office services.
Own day-to-day space management, including space optimization, seating plans, utilization insights, and workplace improvements.
Coordinate office infrastructure needs with IT, Security, Finance, Procurement, and other cross-functional partners.
Support office expansions, space optimization, and workplace improvements across San Francisco and other US locations.
Ensure a safe, compliant, and secure workplace through effective physical security, access control, incident management, and operational readiness.
Maintain a welcoming environment while protecting colleagues, visitors, and assets.
Partner closely with Security, IT, landlords, and service providers to manage risks, resolve issues, and maintain business continuity.
Set the standard for a high-quality colleague and visitor experience across the San Francisco office.
Bring a hospitality mindset to all workplace operations, ensuring colleagues and visitors feel welcomed, supported, and in good hands.
Oversee the planning and execution of internal office events in San Francisco, partnering with stakeholders to create experiences that support culture, collaboration, and engagement.
Identify and implement improvements to workplace engagement, service quality, and employee satisfaction.
Build, lead, coach, and develop the workplace service model and team as the San Francisco office scales.
Create a shared service culture where every team member and vendor partner understands their role in the colleague and visitor experience.
Provide clear direction, performance management, and development opportunities for team members.
Ensure alignment with global workplace standards, initiatives, and ways of working while adapting effectively to local business needs.
Work closely with HR, IT, Security, Finance, Procurement, local leadership, and global Real Estate & Workplace teams.
Act as the workplace representative for San Francisco in cross-functional and global initiatives.
Provide clear updates, insights, and recommendations to senior leadership.
Communicate proactively during workplace changes, disruptions, and projects.
Manage relationships with landlords, suppliers, and service providers, holding partners to clear service levels and high standards.
Own and manage the San Francisco / US workplace budget, including forecasting, cost control, KPI tracking, and reporting.
Track service performance, recurring issues, costs, and KPIs, using insights to drive continuous improvement and scalable workplace standards.
Develop and improve operational processes to enhance efficiency, reliability, and service quality.

Requirements

7-10 years of experience in workplace operations, facilities management, office management, hospitality-led workplace services, or similar environments.
Proven experience managing workplace operations in large offices or across multiple locations.
Strong leadership experience managing teams, vendors, and complex workplace operations.
Solid knowledge of Hard FM, Soft FM, workplace services, events, and security operations.
Strong vendor management, contract management, and stakeholder coordination experience.
Experience managing operational budgets, forecasting, KPI tracking, and reporting.
Excellent communication skills in English, with the ability to build trust at all levels of the organization.
Calm, decisive, and confident in complex or high-pressure situations.
Experience in hospitality-driven, premium corporate or service-oriented environments.
Experience supporting office growth, scaling, flagship openings, or workplace transformation initiatives.
Experience in tech and/or hypergrowth companies.
Familiarity with facility management systems, Slack, and Microsoft 365.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.

Skills

Workplace operations
Facilities management
Office management
Hospitality-led workplace services
Project management
Vendor management
Contract management
Stakeholder coordination
Budget management
Forecasting
KPI tracking
Reporting
Communication
Leadership
Hard FM
Soft FM
Event planning
Security operations
Space planning
Office activation
Employee experience
Visitor experience
Physical security
Access control
Incident management
Business continuity
Service quality improvement
Team development
Performance management
Cross-functional collaboration
Risk management
Operational process improvement
Facility management systems
Slack
Microsoft 365

Location

San Francisco
US

Work Type

Full-time

Experience Level

Senior
7-10 years

Education Level

Bachelor's or Master's degree in facility management, hospitality management, business administration, engineering, or a related field.

Salary/Compensations

$107,000—$133,000 USD

Benefits

Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams

About the Company

Nebius is leading a new era in cloud infrastructure for the global AI economy, building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment.
Built by engineers, for engineers, Nebius owns hard problems across compute, storage, networking, and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, Nebius has a global footprint with R&D hubs across Europe, the UK, North America, and Israel.
The team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software, and AI R&D.

Equal Opportunity

Nebius is an equal opportunity employer committed to fostering an inclusive and diverse workplace.
We provide equal employment opportunities in all aspects of employment and do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.