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About the Role
Support the Store Manager and Assistant Manager to ensure the smooth and efficient running of the store. Lead by example, modeling behaviors that the sales team needs to demonstrate to provide inspirational, authentic, and personalized customer service to achieve sales and customer service targets. Utilize retail flair and cash handling experience for start and end-of-day cash reconciliation, and open/close the store on a rota basis. This is an ideal role for an ambitious self-starter with previous retail experience seeking their first supervisory experience and a long-term career in prestige beauty.
Responsibilities
- Ensure the smooth and efficient running of the store.
- Lead by example, modeling desired sales team behaviors.
- Provide inspirational, authentic, and personalized customer service.
- Achieve all sales and customer service targets.
- Carry out essential start and end-of-day cash reconciliation.
- Open and close the store on a rota basis.
Requirements
- Proven retail experience, preferably within cosmetics.
- Ability to provide inspirational, authentic, and personalized customer service.
- Previous retail operations experience including cash reconciliation and opening/closing the store is desirable.
- Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable.
- Ability to work retail hours including days, nights, weekends, and special events in a fast-paced work environment.
- Previous experience with retail point-of-sale software.
- Must provide proof of the right to live and work in the country if invited to interview.
Skills
- Coaching
- Mentoring
- Sales
- Customer service
- Cash handling
- Retail operations
- Retail point-of-sale software
Work Type
- Full-time
Experience Level
- Supervisory experience
- Previous retail experience
Benefits
- Progressive career opportunities
- Outstanding training and development
- Competitive remuneration and benefits package
About the Company
- A leader in prestige beauty.
- Has a culture that values diversity of thought and people.