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About the Role

Support the Global Account Director in the day-to-day leadership and coordination of Heineken’s International Brands in Amsterdam. This role focuses on keeping workstreams moving, managing project rhythm and delivery discipline, ensuring clear communication between client, market, and agency teams, and helping deliver high-quality media planning outputs that are strategically aligned, operationally robust, and locally actionable.

Responsibilities

• Coordinate activity across strategy, planning, digital, operations, and partner workstreams.
• Take practical ownership of project plans, meeting cadences, actions, risks, and cross-agency follow-through.
• Manage day-to-day workstream activities, tracking actions, timings, deliverables, dependencies, owners, and next steps.
• Coordinate the deployment of global through-the-line planning approaches, toolkits, and frameworks across markets.
• Prepare, organize, and manage client meetings, including agendas, status updates, contact reports, decision logs, follow-ups, and action tracking.
• Escalate blockers and risks to the Global Account Director.
• Act as a point of contact for client and agency partner queries.
• Ensure inputs are gathered, shared, and translated into clear next steps by working with various teams.
• Maintain strong project discipline across multiple brands and workstreams.
• Build effective working relationships with peer agencies, production partners, media partners, market teams, and client-side stakeholders.
• Operate confidently in a Dutch Directness environment, welcoming clear feedback and communicating openly.
• Support knowledge sharing across the network by capturing learnings, best practice, and market feedback.

Requirements

• Solid experience in account management within a media, communications, or integrated agency environment, ideally on international or multi-market accounts.
• Good understanding of through-the-line media planning, digital channels, and campaign development.
• Clear project management capability, with the ability to set up and run plans, timelines, action trackers, status meetings, and risk logs.
• Ability to build trusted relationships with clients, markets, internal teams, peer agencies, and external partners.
• Resilience, pragmatism, and sound judgement.
• Confidence to handle fast-moving priorities, direct feedback, and Dutch Directness constructively and professionally.
• A collaborative mindset with strong attention to detail.
• Willingness to get stuck in wherever needed to support the team, client, and wider partner network.

Skills

• Media planning
• Project management
• Organizational skills
• Communication skills (written and verbal)
• Data analysis
• Relationship building
• Attention to detail

Location

• Amsterdam
• London

Work Type

• Full-time
• Permanent
• Hybrid

Experience Level

• Experienced

About the Company

• For over 120 years, innovation has been a core tenet of our offering – exploring new ways to reach, engage and nurture relationships with audiences.
• We drive a multiplier effect for clients at a global scale, through the development of Integrated Growth Solutions that are underpinned by our promise to clients: innovating to impact.
• Sustainability is a vital part of our business and an important area of focus for our clients. We’re leading the way – helping to build a more sustainable planet.
• In this moment of transformation, we need our people to be fearless, embracing change and ambiguity, driven by the love for their work and excitement for the future.
• We create opportunities for connection and collaboration between our colleagues and clients, building a sense of belonging and having some fun along the way.