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About the Role
This role offers a unique opportunity to advance your career abroad, gain global experience, and enjoy a balanced lifestyle in Greece. It's a chance to work with a global travel brand, develop international CV-worthy skills, and grow within a multinational environment.
Responsibilities
- Communicate with customers via phone, chat & e-mail
- Track and follow cases to ensure they are closed efficiently and timely
- Maintain high customer satisfaction while representing a major brand
- Provide and maintain strong, professional relationships with all partners, showing empathy
- Work towards reaching targets set by client statement of work and internal targets
Requirements
- Fluency in German
- Good communication skills in English
- Exceptional communication & soft skills
- Problem-solving skills
- Computer knowledge / hands-on
- Resourceful and able to multitask
- Ability to thrive as a team player in a fast-paced, high-energy, change-oriented environment
Skills
- German
- English
- Communication
- Soft skills
- Problem-solving
- Computer knowledge
- Multitasking
Location
- Greece
- Remote
Work Type
- Work-from-home
Salary/Compensations
- Competitive salary + 2 extra monthly salaries per year
Benefits
- Full relocation support (flight, hotel stay, and housing assistance covered)
- Health insurance
- Various company discounts
- Full training by certified instructors
- Career growth opportunities
- Free online Greek language courses
About the Company
- A diverse, inclusive, Great Place to Work–certified company culture
- A multinational environment focused on employee development
- Working with one of the world's most well-known brands