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About the Role
Join a global travel brand in Greece, helping customers maximize device usage, troubleshoot issues, and provide solutions that simplify their daily lives. This role offers a unique blend of work, lifestyle, and sunshine, with opportunities for international experience and career growth.
Responsibilities
- Communicate with customers via phone, chat & e-mail
- Track and follow cases to ensure they are closed efficiently and timely
- Maintain high customer satisfaction, representing a major brand
- Provide and maintain strong, professional relationships with all partners, showing empathy at all times
- Work towards reaching targets as set out by client statement of work as well as internal targets
Requirements
- Fluency in Danish
- Good communication skills in English
- Exceptional communication & soft skills
- Problem-solving skills
- Computer knowledge / hands-on mentality
- Resourceful, able to multitask
- Thrive as a team player in a fast-paced, high-energy, change-oriented environment
Skills
- Communication
- Problem-solving
- Multitasking
- Teamwork
Location
- Greece
Work Type
- Work-from-home
Salary/Compensations
- Competitive salary + 2 extra monthly salaries per year
Benefits
- Full relocation support (flight, hotel stay, and housing assistance — all covered)
- Health insurance & various company discounts
- Full training by certified instructors
- Career growth opportunities within a global organization
- Free online Greek language courses
About the Company
- A multinational environment where your development matters.
- A diverse, inclusive, Great Place to Work–certified company culture.
- Learn how to navigate global communication, support people worldwide, and strengthen your experience in one of the world’s most well-known brands.