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About the Role

The Estée Lauder Companies is seeking a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager in ensuring the smooth and efficient running of the Store. This role involves leading by example, coaching the sales team to provide exceptional customer service, and achieving sales targets. It's an ideal opportunity for an ambitious self-starter looking for their first supervisory experience and a long-term career in prestige beauty.

Responsibilities

Support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store.
Lead by example, modeling behaviors for the sales team.
Provide inspirational, authentic, and personalized customer service.
Achieve all sales and customer service targets.
Carry out essential start and end of day cash reconciliation.
Open and close the store on a rota basis.

Requirements

Proven retail experience, preferably within cosmetics.
Ability to provide inspirational, authentic, and personalized customer service.
Previous retail operations experience including cash reconciliation and opening and closing the store is desirable.
Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable.
Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment.
Previous experience with retail point-of-sale software.
Must be able to provide proof of right to live and work in the country if invited to attend for interview.

Skills

Coaching
Mentoring
Retail operations
Cash reconciliation
Opening and closing procedures
Retail point-of-sale software

Location

Michigan
Rhode Island
Philadelphia

Work Type

Full-time
Retail hours

Experience Level

Supervisory experience desirable
Previous retail experience

Salary/Compensations

The anticipated hourly range for this position is $17.25 to $28.75.
Hourly rate may vary based on geographic location.
Eligible for an annual discretionary bonus.
Eligible for participation in a highly competitive bonus program with the possibility for overachievement based on performance and company results.

Benefits

Health insurance coverage (medical, dental, and vision insurance)
Wellness and family support programs
Life and disability insurance
Retirement savings plans
Paid leave programs
Education-related programs
Paid holidays and vacation time

About the Company

The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products.
It is a steward of luxury and prestige brands globally.
The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, the DECIEM family of brands, including The Ordinary and NIOD, and BALMAIN Beauty.
The company has a culture that values diversity of thought and people.
Offers progressive career opportunities, outstanding training and development.

Equal Opportunity

It is Company's policy not to discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.
The Company will endeavor to provide a reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability and to employees and prospective employees with needs related to their religious observance or practices.
Should you wish to apply for this position or any other position with the Company and you believe you require assistance to complete an application or participate in an interview, please contact USApplicantAccommodations@Estee.com
Michigan Applicants: Persons with disabilities needing accommodations for employment must notify the company in writing of the need for an accommodation within 182 days after the date the person with a disability knew or reasonably should have known that an accommodation was needed.
Philadelphia Applicants: Philadelphia's Fair Chance Hiring Law
Rhode Island Applicants: The company is subject to chapters 29-38 of title 28 of the general laws of Rhode Island and is therefore covered by the state's workers' compensation law.