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About the Role

Lead the design and evolution of a global Sales and Customer Success learning and performance curriculum that supports commercial growth. This role focuses on embedding learning into daily workflows, strengthening capability through structured journeys, and ensuring learning drives measurable performance outcomes. You will lead a specialist team and work closely with senior stakeholders to align learning priorities with business strategy.

Responsibilities

Lead the Learning & Performance team to deliver a cohesive, high-impact commercial learning curriculum.
Partner with Sales and Customer Success senior leaders to define strategy, priorities, and alignment with commercial objectives.
Embed the Elsevier Approach to Challenger methodology to accelerate skill development and strengthen core sales competencies.
Design structured learning journeys for new hires, experienced teams, and advanced sellers, including assessment and certification frameworks.
Ensure learning drives sustained behaviour change by embedding desired behaviours into coaching and business-as-usual practices.
Use data and insight to link learning initiatives to commercial outcomes and provide clear impact reporting to senior stakeholders.
Own governance, prioritisation, and review cycles to ensure learning remains aligned with product, go-to-market, and market changes.
Build strong cross-functional partnerships across Product, Marketing, Sales Operations, HR, and external providers.

Requirements

Experience leading commercial, sales, or revenue enablement learning in a complex, global organisation.
Strong curriculum design capability that integrates product knowledge, sales methodology, and performance coaching.
Experience designing and managing assessment and certification programmes.
Ability to influence and partner effectively with senior stakeholders across a matrix organisation.
Experience owning and optimising modern learning technology and enablement ecosystems.
Data-driven approach with the ability to translate insight into action and measurable outcomes.
Comfortable balancing strong governance with agility and continuous improvement.
Passion for improving performance through learning that delivers sustained business impact.

Location

London

Work Type

Full-time

Experience Level

Director

Benefits

Appealing working prospect
Numerous wellbeing initiatives
Shared parental leave
Study assistance
Sabbaticals
Working flexible hours
Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
Retirement Benefits: Access to a competitive contributory pension scheme
Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice

About the Company

A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society.
Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice.
At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future.
We harness innovative technologies to support science and healthcare to partner for a better world.
We know your well-being and happiness are key to a long and successful career.
We are delighted to offer country specific benefits.
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company.
Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.

Equal Opportunity

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers: EEO Know Your Rights.