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About the Role

Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.

Responsibilities

• Review and validate incoming customer orders for completeness and accuracy
• Process and assist with sales orders, RMAs, and new customer applications
• Perform customer screening in support of Trade Compliance requirements
• Coordinate Export Permit applications between our customers and the Global Trade Compliance Team
• Review, action, and respond to customer service requests from customers including the status and schedule of orders and repairs
• Generate backlog and sales reporting
• Communicate customer requirements such as expedites and schedule changes with internal operations teams at the respective manufacturing facilities
• Provide support to the sales team as needed and contribute to process improvements within the sales department
• Ad hoc tasks as assigned

Requirements

• 3-5 years of Customer Service experience (technology manufacturing space preferred)
• High School Diploma (or equivalent)

Skills

• SAP Knowledge (training provided)
• Strong English skills – both written and verbal
• MS Office Skills, especially Office and Excel
• Solid administrative and organizational skills
• A high level of team orientation and intercultural awareness
• Strong attention to detail
• ERP Experience – SAP S4 preferred
• A second language is a benefit

Location

• Tokyo Office

Work Type

• Full-time

Experience Level

• 3-5 years

Education Level

• High School Diploma

About the Company

• Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability.
• These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.
• Teledyne provides enabling technologies to sense, transmit and analyze information for industrial growth markets, including aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, energy, medical imaging and pharmaceutical research.

Equal Opportunity

• Teledyne and all of our employees are committed to conducting business with the highest ethical standards.
• We require all employees to comply with all applicable laws, regulations, rules and regulatory orders.
• Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.