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About the Role

As a Solutions Engineer at Pax8, you’ll sit at the intersection of technical expertise and partner success—bringing cloud solutions to life through compelling demos, confident solution design, and hands-on enablement. You’ll work alongside our sales teams to win new business, support partners through deployment, and help shape repeatable technical experiences that scale. As Pax8 accelerates our AI journey, you’ll grow with the technology—using smarter tools, richer insights, and automation to deliver even more value to partners.

Responsibilities

Deliver engaging cloud solution demonstrations that connect technical outcomes to commercial value
Guide partners through solution design, architecture choices, and initial configuration for varied environments
Support proof-of-concept deployments and help partners validate solutions in real-world scenarios
Respond to partner technical questions and requests for information with clarity, speed, and credibility
Partner closely with our sales teams as a product-set specialist—helping shape the right solution for each opportunity
Create practical enablement assets (guides, walkthroughs, and short videos) that make partners more self-sufficient
Troubleshoot deployments in unfamiliar ecosystems—bringing calm structure to messy, real-world situations
Thrive in a fast-paced environment where priorities shift and curiosity is rewarded

Requirements

Minimum 2 years technical and/or pre-sales experience
Proven ability to present and demo effectively—tailoring the story to technical and non-technical audiences
Considerable skill translating complex concepts into clear, practical next steps
Strong troubleshooting instincts and comfort working in varied customer environments
A partner-first mindset with genuine passion for service, follow-through, and relationship building
Confidence collaborating with sales teams and contributing to deal strategy as a subject matter expert
A learning mindset—excited by new platforms, evolving cloud ecosystems, and AI-enabled ways of working
Must hold valid right to work in Australia
Successful completion of pre-employment checks including ID verification, reference requests, and qualification checks

Skills

Cloud solutions
Productivity
Continuity
Security
Infrastructure
Operations
Solution design
Technical enablement
Sales support
Deployment support
AI

Location

Brisbane, AU
Sydney, AU

Work Type

Hybrid

Experience Level

Minimum 2 years

Education Level

Microsoft 365 Fundamentals (MS-900)
Microsoft 365 Identity and Services (MS-100)
Microsoft 365 Mobility and Security (MS-101)
Azure Fundamentals (AZ-900)
CompTIA A+
Network+
Security+

Benefits

2 weeks bonus leave available from first day
Private Health Insurance
Unlimited growth through learning & development (L&D) programs
Internal promotions
Donation matching program
DEI-B events
Employee resource groups

About the Company

Pax8 is the global AI and cloud Marketplace for small and medium-sized businesses (SMBs).
Pax8 connects service providers and technology companies on a unified platform to discover, buy, sell, deploy and manage technology solutions for SMBs.
More than 47,000 IT partners and 800,000 SMBs rely on Pax8 for expertise, automation and real-time insights to stay productive, protected and prepared for the AI economy.
Our purpose is to help every small business turn their dreams into reality through the power of technology.
We embody Compassionate Candour by aiming to assist others with candid, actionable feedback.
We Seek to Understand by being open, curious, and committed to learning.
We believe in We Before Me, actively collaborating and seeking out diverse perspectives to ensure a win for Team Pax8.
Our team takes pride in Do What You Say, taking ownership, honoring commitments, prioritizing, and delivering on promises.
We encourage everyone to Light Up Learning by being brave and trying new ideas, embracing vulnerability, and sharing failures so everyone can learn.
We are Driven by Passion, connecting personal passion to Pax8's mission, and remaining resilient in the face of adversity and uncertainty in pursuit of our goals.
At Pax8, we are passionate, creative, and humorously offbeat.
We work hard, keep it fun, and expect the best!

Equal Opportunity

Pax8 are an equal opportunities employer and welcome individuals who are in possession of the appropriate requirements to work within the country you have applied for.
We encourage you to apply even if you don’t meet 100% of the criteria.
We're committed to diverse perspectives, inclusive hiring and sharing your transferrable skills.