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About the Role
As a Senior Product Designer, AI Experiences, you will build AI-enabled workflows that help customers complete critical work with less effort. These workflows cover accounting, banking, and business operational tasks. You will work end-to-end across discovery, experimentation, prototyping, and delivery, often in ambiguous problem spaces. Working closely with product managers, engineers, and data scientists, you will translate complex AI capabilities into experiences that feel intuitive, trustworthy, and genuinely useful. This is a senior, hands-on role for a designer who brings strong design judgement to complex systems - balancing automation with transparency and control. You will help define how AI shows up in MYOB products, contribute to shared AI design patterns, and raise the bar for quality and responsibility in AI-led experiences across the design team.
Responsibilities
- Build AI-enabled workflows that help customers complete critical work with less effort.
- Work end-to-end across discovery, experimentation, prototyping, and delivery.
- Translate complex AI capabilities into experiences that feel intuitive, trustworthy, and genuinely useful.
- Define how AI shows up in MYOB products.
- Contribute to shared AI design patterns.
- Raise the bar for quality and responsibility in AI-led experiences across the design team.
Requirements
- Demonstrated experience designing and shipping AI-powered, automated, or data-driven products.
- Strong interaction design and systems thinking skills, particularly for complex or non-linear workflows.
- Experience working end-to-end: from discovery and experimentation through to delivery and iteration.
- Confidence collaborating with product, engineering, and data science to navigate trade-offs and constraints.
- Understanding of responsible AI principles, including transparency, user trust, and appropriate automation.
- Strong communication and facilitation skills, able to influence decisions through clear design thinking.
- Proficiency with Figma and design systems.
- Experience working in Agile product teams.
- Curiosity for AI, automation, and emerging technologies, and how they reshape product experience.
Skills
- Figma
- Design systems
- AI
- Automation
- Interaction design
- Systems thinking
- Responsible AI principles
- Communication
- Facilitation
- Agile
Location
- Hybrid
Work Type
- Hybrid
- Full-time
Experience Level
- Senior
Education Level
- Tertiary qualification in UX design, HCI, cognitive science, psychology, or equivalent professional experience.
Benefits
- Flexible, hybrid workplace
- Home office setup financial assistance
- Corporate discounts and vouchers
- Wellbeing support through Sonder
- In-house training and programs
- LinkedIn Learning
- Conference and study assistance
- Variety of leave options (purchased leave, parental leave, domestic violence leave, transgender leave, community leave, study leave)
- Community groups (Wellness, Belonging, Planet)
About the Company
- MYOB is a leading business management solution with a core purpose: helping more businesses in Australia and New Zealand start, survive and succeed.
- At MYOB, we believe what’s good for one business is good for all business—and for all of us.
- Whether you support them, work for them, or dream of building your own, when businesses run smoothly, everybody feels it.
- Owners, employees, customers, suppliers—even families.
- That’s why we’re here: to give every person in business the tools they need to focus on what really matters and do Big Things—whatever big looks like for them.
- Joining MYOB means being part of that impact.
- It means using your skills to help businesses thrive, shaping the future of work, and growing alongside the people and communities we support.
- While we’re the business of software, we’re really in the business of people.
- And that makes MYOB Everyone’s Business.
Equal Opportunity
- At MYOB, we’re all about embracing difference and backing people to be their true selves.
- We’re proud to be an equal opportunity employer and big believers that the best hires don’t just fit our culture — they add to it.
- That means bringing your unique contributions, lived experiences, and fresh perspective to the table.
- Love the sound of MYOB and this role but don’t tick every single box in this ad? Apply anyway!
- We’re proud to be a Circle Back Initiative Employer and we commit to responding to every applicant.