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About the Role

Shift4 is seeking a Senior Technical Business Analyst with a Business Intelligence focus to join their Information Technology Group. This role involves gathering and translating business requirements into actionable insights, ensuring effective information and data flow, and collaborating with stakeholders to deliver BI solutions.

Responsibilities

• Collaborate with stakeholders to understand and translate business needs into clearly defined, documented requirements for bugs, enhancements, and system developments.
• Create and maintain deliverables including vision/scope documents, requirements, mockups, designs, and flow diagrams.
• Manage stakeholder requests using established SDLC practices to maintain accountability and traceability.
• Conduct User Acceptance Testing (UAT) with stakeholders to validate that deliverables meet requirements and customer needs.
• Provide support in creating and tracking project deliverables and work items in the ticket tracking system.
• Contribute to and enforce the adoption of Business Intelligence solutions across teams.
• Support the development of key metrics and shared goals to measure success.
• Ensure BI governance, data accuracy, and effective communication of insights to cross-functional stakeholders.

Requirements

• 5+ years of experience in business analysis of data movement and business intelligence reports.
• Advanced experience with requirements elicitation, stakeholder management, and solution documentation.
• Proficiency in BI tools such as Tableau and ETL tools.
• Experience with data sources including AWS Redshift, Postgres, SQL Server, Amazon Athena, Excel, and flat files.
• Strong SQL skills (T-SQL, MySQL, PostgreSQL).
• Experience working with large datasets, Enterprise Data Warehouses, and Dimensional Databases.
• Advanced understanding of SDLC processes and experience with Agile frameworks (KANBAN, Scrum).
• Familiarity with Jira and Confluence is a plus.
• Excellent organizational, communication skills (English) and problem-solving skills with the ability to prioritize multiple tasks and adapt to changing priorities.

Skills

• Business Intelligence
• Tableau
• ETL tools
• AWS Redshift
• Postgres
• SQL Server
• Amazon Athena
• Excel
• SQL
• T-SQL
• MySQL
• PostgreSQL
• Agile
• KANBAN
• Scrum
• Jira
• Confluence

Location

• Tampa, FL
• Atlanta, GA
• Las Vegas, NV
• Center Valley, PA
• Toronto, Canada
• Vancouver, Canada

Work Type

• Onsite
• Full-time

Experience Level

• Senior

Education Level

• Bachelor’s degree in Computer Science, Information Systems, or related field
• Experience in lieu of a degree may be considered
• Certifications in Agile Scrum or PMP are a plus

About the Company

• Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world.
• As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry.
• Shift4 powers the commerce behind your most memorable experiences — transforming how people shop, dine, stay, and play while driving growth for the businesses that make it all possible.
• A Global Leader in Financial Technology
• 75+ Countries
• $300+ Billion Processed Annually
• 300,000+ Customers
• 1,200+ Technology Integrations
• 5+ Billion Annual Transactions
• 100+ Payment Methods
• Shift4's experienced senior leadership team helps us push the boundaries of commerce innovation.
• Shift4Cares: We take corporate social responsibility seriously and strive to make a positive impact on the world around us.
• The Shift4 team is committed to making a difference in our local communities through volunteerism and other charitable contributions.
• Our people are our greatest asset, and we’re always looking for driven and innovative individuals to join our fast-growing team.

Equal Opportunity

• We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.