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About the Role
Centerfield is seeking a Data Science Intern to collaborate with the Data Science team on systems that transform customer conversations into actionable intelligence. This internship offers hands-on experience with call intelligence and customer data platforms, focusing on extracting behavioral signals from phone calls, validating predictive models, and personalizing customer experiences.
Responsibilities
- Analyze call transcripts to build and refine rules for extracting behavioral and intent signals.
- Measure the accuracy of extracted signals against human-labeled benchmarks.
- Support the validation of predictive models and traits within the customer data platform.
- Quantify the correlation between signals and conversion, retention, and customer value.
- Profile and clean high-volume data, identifying patterns and quality issues.
- Translate data findings into clear, actionable summaries for the team.
- Experiment with GenAI workflows, including prompting, evaluation, and RAG experiments.
- Assess summary quality and reduce hallucinations in production outputs.
- Create charts, notebooks, and written summaries to communicate analysis to technical and business stakeholders.
Requirements
- Currently pursuing a Bachelor’s, Master’s, or PhD in Computer Science, Statistics, Mathematics, Data Science, or a related quantitative field.
- Solid foundation in Python and familiarity with core data libraries (e.g., pandas, NumPy, scikit-learn).
- Working understanding of machine learning concepts and applied statistics.
- Comfortable querying and manipulating data with SQL.
- Genuine interest in LLMs and Generative AI, with some hands-on exposure.
- Self-starter with clear communication skills, a proactive approach to problem-solving, and eagerness to drive projects to completion.
Skills
- Python
- Pandas
- NumPy
- Scikit-learn
- SQL
- Machine Learning
- Statistics
- LLMs
- Generative AI
- Prompting
- RAG
- Data Visualization
- Natural Language Processing
- Text Data Analysis
- Graph Databases
- Customer Data Platforms
- Identity Resolution
Location
- Playa Vista, CA
Work Type
- Hybrid
Experience Level
- Internship
Education Level
- Bachelor's Degree
- Master's Degree
- PhD
Benefits
- Paid charity and volunteer days
- Unlimited free snacks and drinks
- Monthly happy hours
- Catered Thursday lunches
- Monthly team outings
- Career growth opportunities
About the Company
- Centerfield delivers outcome-based digital marketing solutions and personalized omnichannel experiences for leading brands.
- The company utilizes its proprietary Dugout platform to acquire customers at scale for various industries including residential services, insurance, e-commerce, and B2B.
- Centerfield's digital experiences and brands reach over 150 million in-market shoppers annually.
- Headquartered in Silicon Beach, Centerfield has been recognized as a Best Place to Work in Los Angeles by Built in LA.
Equal Opportunity
- Centerfield Media is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state or local law.