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About the Role
Heritage Senior Living is seeking a Concierge to join their team in New Berlin, WI. This role is crucial for providing exceptional service to residents, families, visitors, and staff, ensuring a welcoming and efficient environment.
Responsibilities
- Greet, assist, and provide customer service to residents, families, visitors, and staff.
- Maintain cleanliness of the front lobby and order administrative/general supplies.
- Schedule maintenance for the copier/printer in a timely manner.
- Assist the management team with administrative scheduling duties, including meetings, trainings, interviews, and new hire orientations.
- Maintain the comfort, privacy, and dignity of residents.
Requirements
- Ability to speak, read, and write English.
- High school diploma, GED, or 1-3 months of related experience or training preferred.
- Must submit and pass all applicable pre-employment and annual tests.
- Must meet all training and other applicable state and federal guidelines.
- Ability to perform each essential duty; reasonable accommodations may be made for individuals with disabilities.
Skills
- Customer service
- Teamwork
- Independent work
- Multitasking
- Answering multi-line phone systems
- Hospitality experience
- Receptionist experience
- Lobbying experience
- Tech savvy
- Microsoft Outlook
- Microsoft Suite
Location
- New Berlin, WI
Work Type
- Full Time
Experience Level
- 1-3 months related experience or training preferred
Education Level
- High school diploma
- GED
Benefits
- Immediate Pay – on-demand access to your pay as you work
- Flexible Scheduling
- 401k with company match
- Medical
- Vision
- Dental
- Life Insurance
- Employee Discount Program
About the Company
- Heritage Senior Living is an exceptional team-oriented organization with a growth mindset.
- Dedicated to providing employees with the resources and tools they need to grow professionally and personally.
- Believes everyone wants to become the very best version of themselves and is here to help them along the way.