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About the Role

Produce new business sales revenue from a SaaS license model through account planning, territory planning, researching prospects, and utilizing business development strategies within a defined set of accounts.

Responsibilities

• Develop relationships with multiple C-suite personas across all product sales.
• Oversee client relationship mapping to the account team, orchestrating an account strategy while leading across a broad virtual team.
• Act as a trusted advisor by understanding customer businesses and advising on how ServiceNow can help their IT roadmap.
• Identify and engage the right solution sales specialists and support resources for deals at the appropriate time.

Requirements

• Current location in Greater Toronto, ON, Canada.
• Minimum 10 years of full-cycle AE software sales experience from similar large enterprise software companies.
• 10 years of deep experience selling to the Retail industry; Loblaws and Canadian Tire are strongly preferred.
• Experience establishing trusted relationships with current and prospective clients and other teams.
• Experience producing new business, negotiating deals, and maintaining healthy C-Level relationships.
• Experience achieving sales targets.
• Experience leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
• Ability to understand the "bigger picture" and IT plans.
• Experience promoting a customer success focus in a "win as a team" environment.
• Willingness to travel up to 50%.

Skills

• Account planning
• Territory planning
• Business development strategies
• SaaS license model sales
• Client relationship mapping
• Account strategy
• Virtual team leadership
• AI integration
• Customer success focus

Location

• Greater Toronto, ON, Canada

Work Type

• Flexible
• Remote

Experience Level

• Minimum 10 years

About the Company

• ServiceNow is the AI control tower for business reinvention, bringing together AI, data, and workflows to help businesses work smarter, faster, and better.
• Building an AI-native culture where technology and talent are unstoppable together.

Equal Opportunity

• ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law.
• All qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
• We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
• For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.